What it does
Reconditioning software tracks each used vehicle from arrival to frontline ready. It moves the unit through inspection, approvals, mechanical work, body and detail, photos and pricing, and shows where every car sits and for how long.
Time in recon costs money. Every day a car isn't for sale it loses value and adds holding cost. Many stores aim to get units frontline within a few days. Tools that show bottlenecks, send approvals by text and set time goals by step help managers see where cars stall.
Recon cuts across departments. The used car team wants speed, service wants fair labor time and accounting wants accurate costs. Look for a tool all three trust, with clear handoffs and cost totals by vehicle.
Who in the store uses it
- Recon managers: move units through each step.
- Used car managers: approve work and watch time to frontline.
- Service managers and technicians: complete mechanical work.
- Detail, body and photo teams: finish their steps and mark them done.
- Accounting: books recon costs to each vehicle.
What it connects to
- DMS (inventory, repair orders and costs)
- Inventory management and pricing
- Service communication and MPI tools (inspections)
- Imagery and video tools
- Vehicle transport (expected arrivals)
- Parts software
Reconditioning products in the index
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What to ask vendors
- How do you show where each car is and how long it has been there?
- Can managers approve work by text?
- How are recon costs tracked by vehicle?
- Does the tool connect to our DMS repair orders?
- Can vendors such as detail and body shops update steps?
- What reporting shows bottlenecks by step?
- Can photos and pricing start before recon finishes?
- What are the cost and contract term?
Signs it's time to switch
- Nobody can say where a given car is in recon.
- Days to frontline keep growing.
- Approvals wait on a manager who is off the lot.
- Recon costs surprise you at sale time.
- Service and used car managers argue over priorities.
Related categories
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