Dealer software

Electronic key control cabinets, service key kiosks and location tracking that log who has each vehicle key and when.

• Inventory management and pricing
• Service scheduling

Tests whether dealership leads, calls and emails get through and how staff follow up, flagging broken forms and spam-labeled numbers.

• Attribution and analytics
• Call tracking

Call tracking and AI conversation analytics for dealers and OEMs, scoring sales and service calls and alerting on missed opportunities.

• Call tracking
• Chat and messaging
• +1

AI phone and text agent for dealerships that answers calls, books sales and service appointments and runs outbound recall calls.

• Voice, BDC and sales agents
• Service scheduling

Service lane platform for dealers: two-way texting, video MPI, payments, scheduling, AI voice booking, mobile check-in and loaner management.

• Service communication and MPI
• Digital retailing and payments
• +2

Virtual queue and online check-in for dealer service departments, with branded apps, kiosks, lobby wait screens and reporting.

• Service scheduling

Multi-location marketing platform and services for franchise brands and automotive OEM and dealer programs, built on its MLX platform.

• Digital advertising
• Reviews and social
• +1

AI voice and messaging agents for dealership service departments that answer calls, book appointments and track CSI in real time.

• Voice, BDC and sales agents
• Service scheduling
• +1

AI receptionist and outbound calling agents for dealerships that book service, route sales calls and run recall and retention campaigns.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Cloud dealer management platform from UK-based Pinewood.AI combining sales, service, parts, F&I, accounting and BI in one database.

• DMS
• CRM
• +2

OEM-compliant website tools for franchised dealers: Unlock Price, Search by Price, pricing export, service scheduling and a website platform.

• Digital retailing and payments
• Website platforms
• +1

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Program manager for OEM-sponsored dealer digital marketing programs, with lead management, inventory syndication and performance dashboards.

• OEM program administrators
• Attribution and analytics

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Conversational AI voice agents for dealerships that answer calls 24/7, book service and run outbound lead, recall and equity calls.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Fixed ops suite for dealers with service scheduling, lane check-in, video MPI, recall outreach and AI call handling.

• Service communication and MPI
• Voice, BDC and sales agents
• +2

Administrator of OEM certified dealer digital programs, with vendor vetting, packaged bundles and the Unite CONNECT lead and data platform.

• OEM program administrators
• CDP and data platforms
• +1

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1

Automotive sales data and analytics firm serving OEMs on network, sales, aftersales and marketing, plus dealer tools like SalesAlert and AutoHook.

• OEM program administrators
• Lifecycle and equity mining
• +2

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

BDC communications platform for dealer sales and service teams, with a smart dialer, campaign manager, call tracking and AI call scoring.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1