Dealer software

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

Call tracking and conversation analytics platform that attributes calls, texts and forms to marketing sources; plans start at $55 a month.

• Call tracking
• Attribution and analytics

Dealership phone platform combining a hosted phone system, call tracking and AI analytics, speed-to-lead via Calldrip, and staff coaching.

• Call tracking
• Chat and messaging
• +1

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

OBD-connected vehicle device and dealer app for lot tracking, theft recovery, odometer and health data, and proactive service outreach.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

Video messaging platform for dealership sales and service staff to record, send and track personalized videos.

• Imagery and video
• Chat and messaging
• +1

Hosted VoIP phone system for dealerships with department routing, call recording and scoring, missed-call texting and CRM integrations.

• Call tracking
• Chat and messaging

AI call tracking and conversation intelligence for automotive sales and service calls, with AI voice and SMS agents and revenue attribution.

• Call tracking
• Voice, BDC and sales agents
• +1

Tractable's AI vehicle assessment for dealers that detects panel-level damage in the service lane and outputs parts and labor estimates.

• Service communication and MPI
• Collision
• +1

Call tracking and AI conversation analytics for dealers and OEMs, scoring sales and service calls and alerting on missed opportunities.

• Call tracking
• Chat and messaging
• +1

Service lane platform for dealers: two-way texting, video MPI, payments, scheduling, AI voice booking, mobile check-in and loaner management.

• Service communication and MPI
• Digital retailing and payments
• +2

Multi-location marketing platform and services for franchise brands and automotive OEM and dealer programs, built on its MLX platform.

• Digital advertising
• Reviews and social
• +1

AI voice and messaging agents for dealership service departments that answer calls, book appointments and track CSI in real time.

• Voice, BDC and sales agents
• Service scheduling
• +1

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1

Fixed ops suite for dealers with service scheduling, lane check-in, video MPI, recall outreach and AI call handling.

• Service communication and MPI
• Voice, BDC and sales agents
• +2

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Chat and messaging
• +1

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1