Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

Mobile app that walks dealer staff through VIN-specific steps to delete personal data from vehicle infotainment systems and issues a certificate.

• Regulatory compliance
• Reconditioning

AI texting agent (Lisa) for dealer service departments that finds due customers in DMS history and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

AI-based dealer ERP for independent and BHPH dealers covering sales, BHPH loans and leases, collections, service, recon, accounting, payroll and HR.

• DMS
• Credit and lending platforms
• +2

AI BDC agents for dealers that call, text and email leads, book appointments, answer inbound calls and run service outreach. From $595/mo.

• Voice, BDC and sales agents
• Service scheduling

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

AI agents for dealer fixed ops that find open recalls and due maintenance, text customers and book appointments into the DMS or scheduler.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI voice, online scheduling and outbound messaging for dealer service departments, with telematics outreach and CSI tools.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Cloud service lane suite for dealerships: DMS-linked appointment scheduling, digital MPI, RO write-ups, valet, texting and mobile pay.

• Service scheduling
• Service communication and MPI

Service-focused dealership CRM from Quorum with service marketing, online scheduling, voice drops and an AI call agent, plus sales CRM.

• CRM
• Voice, BDC and sales agents
• +2

AI agents for dealer service and sales that answer calls, book appointments, re-engage leads and track CSI, with a built-in service CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Electronic key control cabinets, service key kiosks and location tracking that log who has each vehicle key and when.

• Inventory management and pricing
• Service scheduling

Tractable's AI vehicle assessment for dealers that detects panel-level damage in the service lane and outputs parts and labor estimates.

• Service communication and MPI
• Collision
• +1

AI phone and text agent for dealerships that answers calls, books sales and service appointments and runs outbound recall calls.

• Voice, BDC and sales agents
• Service scheduling

Service lane platform for dealers: two-way texting, video MPI, payments, scheduling, AI voice booking, mobile check-in and loaner management.

• Service communication and MPI
• Digital retailing and payments
• +2

Virtual queue and online check-in for dealer service departments, with branded apps, kiosks, lobby wait screens and reporting.

• Service scheduling

AI voice and messaging agents for dealership service departments that answer calls, book appointments and track CSI in real time.

• Voice, BDC and sales agents
• Service scheduling
• +1

AI receptionist and outbound calling agents for dealerships that book service, route sales calls and run recall and retention campaigns.

• Voice, BDC and sales agents
• Aftersales marketing
• +1