Dealer software

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

AI call tracking for dealers with real-time call transcription, alerts and automated call scoring, from Volie.

• Call tracking
• Attribution and analytics

Dealer reporting dashboard comparing marketing performance with local market trends, competitor rankings and model demand.

• Attribution and analytics

Dealer-owned data platform unifying DMS, CRM, F&I, service, inventory and ad data with plain-English AI Q&A.

• CDP and data platforms
• Attribution and analytics

Shuttle fleet management and dispatching for dealership service customers, sold as an add-on to the Connexion platform.

• Loaner and rental

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

AI receptionist for dealerships that answers every call, routes sales and service callers and books service appointments.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Turnkey service that builds and submits warranty parts markup and labor rate increase requests to manufacturers.

• Warranty claims
• Parts
• +1

AI workers for dealership fixed operations; the first product automates technician administrative work.

• Voice, BDC and sales agents
• Service communication and MPI

ADAS calibration software that identifies required calibrations from the estimate and documents OEM procedures for shops and dealers.

• Collision
• Service communication and MPI

DealerX attribution and audience platform that groups local shoppers into cohorts and targets ads across Meta, Google, programmatic and CTV.

• Attribution and analytics
• Audience data
• +1

Vendor attribution from DealerX that matches dealer sales back to marketing exposure to fill gaps left by last-click analytics.

• Attribution and analytics

Deal log and performance software for dealerships, with KPI dashboards, targets and leaderboards for sales, F&I, aftermarket and wholesale teams.

• Attribution and analytics
• Desking

Online and in-store service appointment scheduler for dealers with capacity management.

• Service scheduling

AI service scheduler that mines the dealer DMS for service opportunities and books appointments by two-way text around the clock.

• Service scheduling
• Lifecycle and equity mining
• +1

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging