Dealer software

Conversational AI receptionist for dealerships that answers inbound calls 24/7 and routes callers to the right department.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

AI phone assistant that answers dealership service calls around the clock and books appointments into the scheduler or DMS.

• Service scheduling
• Voice, BDC and sales agents

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

Market intelligence tool that tracks competing dealers' inventory and online presence for SurgeMetrix clients.

• Attribution and analytics
• Inventory management and pricing

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion reporting and dashboards across dealership departments built on data from its DMS and CRM.

• Attribution and analytics

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• Parts

Turns connected-vehicle telematics alerts into scheduled dealership service visits without manual follow-up.

• Aftersales marketing
• Service scheduling

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1

DMS-integrated title and registration software for dealers that fills state forms, validates paperwork, tracks liens and shows title status.

• Title and registration
• DMS
• +1

Automated toll processing for dealer loaner and rental fleets that matches tolls to agreements and recovers costs.

• Loaner and rental

Multi-supplier network giving collision shops and dealers access to OEM, aftermarket and salvage collision parts.

• Collision
• Parts

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Digital retailing and payments

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1

AI drive-through vehicle scanning for dealers that flags tire, undercarriage and body issues and creates condition reports and listing images.

• Service communication and MPI
• Imagery and video
• +1

AI marketing tool from DealersGear that manages dealer ad spend by vehicle, lead responses, AI search citations and weekly reporting.

• Inventory ads
• AI search visibility
• +1

VIN-level report from Privacy4Cars that discloses what personal data a vehicle collects and shares, for dealers to give buyers.

• Regulatory compliance

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

Dealer marketing dashboard that consolidates data from multiple vendors and channels to compare campaign results.

• Attribution and analytics

BDC communications platform for dealer sales and service teams, with a smart dialer, campaign manager, call tracking and AI call scoring.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1