Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer compliance tools for Red Flags, OFAC, adverse action and FTC Safeguards Rule requirements, with a compliance training LMS.

• Regulatory compliance

Tri-bureau credit reports, finance applications, auto credit scores and income and employment verification for dealership F&I teams.

• Credit and lending platforms
• Regulatory compliance

Dealer identity verification with driver's license authentication (QuickScan mobile, ID Drive scanner), synthetic ID checks and document capture.

• Regulatory compliance
• Credit and lending platforms

FTC Safeguards and information security compliance platform and advisory for auto, RV, powersports and marine dealers, with phishing training.

• Regulatory compliance

Vehicle appraisal and acquisition platform from Cars Commerce using market data and OBD-II scans to set guaranteed offers per VIN.

• Trade-in
• Vehicle acquisition and instant offers
• +1

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

Online wholesale auction marketplace for licensed dealers with inspector condition reports, transport, floor plan financing and market pricing.

• Auctions
• Vehicle acquisition and instant offers
• +1

Floor plan financing from ACV for dealers buying used vehicles on the ACV marketplace.

• Auctions

Vehicle shipping service from ACV that books dealer transport through a vetted carrier network, with online quotes and tracking.

• Vehicle transport
• Auctions

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Affinitiv equity mining tool that scores trade-in likelihood and sends customers equity offers and an upgrade portal.

• Lifecycle and equity mining
• Vehicle acquisition and instant offers

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Online store for dealer websites selling prepaid maintenance (ePPM), service bundles, service contracts (eVSC), warranties and service specials.

• Digital retailing and payments
• Aftersales marketing
• +1

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

DealerOn digital retailing tool for building payments online with trade-in, incentives, F&I menu, live credit decisions and delivery options.

• Digital retailing and payments
• Trade-in
• +1

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

F&I deal audit software with continuous monitoring and Mosaic staff review, for auto, RV, powersports and marine dealers between annual audits.

• Regulatory compliance
• F&I menu and products

Mobile app that walks dealer staff through VIN-specific steps to delete personal data from vehicle infotainment systems and issues a certificate.

• Regulatory compliance
• Reconditioning

Online buying flow for dealer and OEM sites with real lender-backed payments, trade-in values, credit applications and fast approvals.

• Digital retailing and payments
• Trade-in
• +1

Vehicle acquisition software for dealers with mobile appraisals, margin-guarded offers, SMS outreach and a website trade-in widget.

• Vehicle acquisition and instant offers
• Trade-in