Dealer software

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Managed omnichannel advertising for dealers across Google, Meta, Amazon and streaming, driven by PureCars customer and market data.

• Digital advertising
• Inventory ads

AI conversation agents for dealers that engage shoppers and customers by text and chat using PureCars customer data.

• Voice, BDC and sales agents
• Chat and messaging

Full-service lifecycle campaigns for dealers, including triggered email, 1:1 direct mail, video email and custom creative.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Soft-pull prequalification for dealer websites and in-store devices that returns credit data without affecting the shopper's credit file.

• Credit and lending platforms
• Digital retailing and payments

Shuttle fleet management and dispatching for dealership service customers, sold as an add-on to the Connexion platform.

• Loaner and rental

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

JMG Marketing data-driven direct mail programs: RE:NEW for lease retention and RE:PAIR for service retention and win-back.

• Direct mail
• Lifecycle and equity mining
• +1

Recall outreach campaigns for dealers using ownership data to reach affected owners by email and direct mail, with VIN-level reporting.

• Aftersales marketing
• Direct mail

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

Identity resolution that identifies lost dealer website shoppers and remarkets to them across digital channels.

• Audience data
• Digital advertising

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Custom dealer website platform on proprietary lightweight software, with SEO, paid search management and a daily 88-point site inspection.

• Website platforms
• AI search visibility
• +1

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Automated lead response that sends shoppers multi-vehicle price quotes within seconds of an inquiry, part of DAS Technology's Convert suite.

• Chat and messaging

Turnkey service that builds and submits warranty parts markup and labor rate increase requests to manufacturers.

• Warranty claims
• Parts
• +1

DealerSocket equity mining tool from Solera that finds upgrade, lease-end and service-to-sales opportunities in CRM and DMS data.

• Lifecycle and equity mining
• Aftersales marketing

DealerX attribution and audience platform that groups local shoppers into cohorts and targets ads across Meta, Google, programmatic and CTV.

• Attribution and analytics
• Audience data
• +1

Dealer credit application network connecting to hundreds of finance sources, with credit bureau access, payoff quotes, vehicle values and reporting.

• Credit and lending platforms
• Digital retailing and payments
• +2

Free website chat and texting tool for dealers with no contract or credit card required.

• Chat and messaging