Dealer software

Cloud enterprise DMS for franchised dealers and groups, with centralized accounting, shared inventory, open SQL data and eSigning.

• DMS
• Accounting

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Drive-through 360-degree vehicle scanning arch with AI that produces condition reports and repair estimates for dealer service, trade-in and recon.

• Service communication and MPI
• Vehicle acquisition and instant offers

Meta's ad platform for Facebook and Instagram, with automotive inventory ads and model ads driven by vehicle catalogs.

• Media platforms
• Inventory ads
• +1

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Dealer mobile service software for booking, route planning, technician dispatch and customer messaging for at-home repairs and recalls.

• Service scheduling

Cloud dealership CRM with sales, service drive, F&I and AI messaging modules, integrated with major DMS and OEM programs.

• CRM
• Service communication and MPI

AI voice agent for dealership service departments that answers incoming calls, holds natural conversations and books service appointments.

• Voice, BDC and sales agents
• Service scheduling

Service lane communication platform for dealers with two-way texting, AI communications hub, mobile check-in and declined-service follow-up.

• Service communication and MPI
• Digital retailing and payments
• +2

AI voice and messaging agents for dealership service departments that answer calls, book appointments and track CSI in real time.

• Voice, BDC and sales agents
• Service scheduling
• +1

OEM parts pricing and marketing program administration for dealer wholesale parts.

• Parts
• OEM program administrators

Cloud variable operations platform for dealers combining CRM, deal structuring, fraud prevention and AI in one system.

• CRM
• Desking

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Digital retailing tool for dealers that lets shoppers build deals online, integrated with DealerSocket desking and the dealer's DMS.

• Digital retailing and payments
• Desking

Local streaming TV (CTV/OTT) ad platform selling campaigns to dealers and auto agencies, with Polk audience data and sales matching.

• Media platforms
• Digital advertising
• +1

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Shuttle fleet management and dispatching for dealership service customers, sold as an add-on to the Connexion platform.

• Loaner and rental

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

AI-powered dealer CRM from AutoMatrix for lead management and customer follow-up, integrated with its DMS.

• CRM

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts