Dealer software

Service lane platform for dealers: two-way texting, video MPI, payments, scheduling, AI voice booking, mobile check-in and loaner management.

• Service communication and MPI
• Digital retailing and payments
• +2

Multi-location marketing platform and services for franchise brands and automotive OEM and dealer programs, built on its MLX platform.

• Digital advertising
• Reviews and social
• +1

AI voice and messaging agents for dealership service departments that answer calls, book appointments and track CSI in real time.

• Voice, BDC and sales agents
• Service scheduling
• +1

Full-service digital marketing agency for dealers, with VIN-level ads (VinFuel), streaming video, SEO, paid search and Nitro specials pages.

• Digital advertising
• Inventory ads
• +1

AI lead response and messaging platform for local businesses, with an automotive version for dealer sales and service follow-up.

• Chat and messaging
• Voice, BDC and sales agents
• +1

AI search visibility service for dealers that tunes Google Business Profile, reviews, inventory signals and FAQs so stores surface in AI answers.

• AI search visibility
• Reviews and social

Local streaming TV (CTV/OTT) ad platform selling campaigns to dealers and auto agencies, with Polk audience data and sales matching.

• Media platforms
• Digital advertising
• +1

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

OEConnection platform where independent repair shops order OEM mechanical parts from dealers with VIN-level lookup.

• Parts

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• Attribution and analytics

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Program manager for OEM-sponsored dealer digital marketing programs, with lead management, inventory syndication and performance dashboards.

• OEM program administrators
• Attribution and analytics

AI marketing platform for multi-location brands that manages local search, listings, social posts, ads and reviews across locations.

• Reviews and social
• AI search visibility

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Conversational AI voice agents for dealerships that answer calls 24/7, book service and run outbound lead, recall and equity calls.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Chat and messaging
• +1

Administrator of OEM certified dealer digital programs, with vendor vetting, packaged bundles and the Unite CONNECT lead and data platform.

• OEM program administrators
• CDP and data platforms
• +1

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1

Drive-through AI scanners that inspect tires, underbody and exterior to feed service MPIs, appraisals and listing photos.

• Service communication and MPI
• Imagery and video
• +1

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1