Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

Runs dealer inventory feed and retargeting ads across Google, Meta, TikTok, The Trade Desk and 40+ programmatic destinations from one platform.

• Inventory ads
• Digital advertising

Managed dealer paid advertising across vehicle listing ads, search, Performance Max and video, with ROI reporting in Altitude.

• Digital advertising
• Inventory ads

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Equity mining tool that scores DMS and service data to flag customers in a position to upgrade, with alerts for sales and BDC staff.

• Lifecycle and equity mining
• CRM
• +1

Automated VIN-level digital advertising for dealers from Team Velocity, including video ads powered by Advid.

• Inventory ads
• Digital advertising

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

Offsite ads that retarget CarGurus shoppers who viewed a dealer's or similar vehicles on social and other sites, driving clicks to dealer VDPs.

• Inventory ads
• Digital advertising

Customer experience management CRM for dealers that tracks sales and service customers and prioritizes follow-up tasks.

• CRM
• Lifecycle and equity mining

Protomiq vehicle detail pages that present each car's options, history and value story to shoppers.

• Inventory ads

Showroom deal structuring tool that picks up online deals and lets salespeople present real lender payments and menus to customers.

• Desking
• Digital retailing and payments

CGI imagery service that delivers 20+ VIN-specific photo-real images per new vehicle so dealers can merchandise units from invoice.

• Imagery and video
• Inventory ads

Website, CRM and inventory platform for independent dealers, bundling SEO, texting, 360 video and syndication to 175+ partners.

• Website platforms
• CRM
• +1

Car search site and app aggregating new and used listings with price analysis; shopper connections go to paying CarGurus dealers.

• Marketplaces

AI online service scheduler that overlays a dealer website and books service visits directly into the DMS without advisor contact.

• Service scheduling

Cloud dealer management system for independent and buy here pay here dealers covering sales, accounting, service, financing and reporting.

• DMS
• Credit and lending platforms
• +2

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

CRM for independent dealers with lead inbox, texting, credit pulls, desking and F&I menu, inventory management and reporting.

• CRM
• Desking
• +2