Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Vehicle appraisal and acquisition platform from Cars Commerce using market data and OBD-II scans to set guaranteed offers per VIN.

• Trade-in
• Vehicle acquisition and instant offers
• +1

DealerX data-driven notifications and marketing for dealer retention and conquest, with versions for sales and fixed ops.

• Audience data
• Aftersales marketing

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

AI tools for dealers that acknowledge leads around the clock, translate chats, summarize conversations, re-engage past leads and score intent.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Online wholesale auction marketplace for licensed dealers with inspector condition reports, transport, floor plan financing and market pricing.

• Auctions
• Vehicle acquisition and instant offers
• +1

Floor plan financing from ACV for dealers buying used vehicles on the ACV marketplace.

• Auctions

Vehicle shipping service from ACV that books dealer transport through a vetted carrier network, with online quotes and tracking.

• Vehicle transport
• Auctions

Managed dealer advertising across paid search, SEO, paid social, display, CTV/OTT and streaming audio, with Audience Activator targeting.

• Digital advertising
• Audience data

Prospect marketing from Affinitiv that targets in-market non-customers for dealer sales departments.

• Audience data
• Direct mail

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Affinitiv equity mining tool that scores trade-in likelihood and sends customers equity offers and an upgrade portal.

• Lifecycle and equity mining
• Vehicle acquisition and instant offers

Dealer service retention marketing with automated lifecycle email, newsletters, direct mail and a live call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Online store for dealer websites selling prepaid maintenance (ePPM), service bundles, service contracts (eVSC), warranties and service specials.

• Digital retailing and payments
• Aftersales marketing
• +1

Invoca AI SMS agent that texts with shoppers who call or inquire, answers questions and moves them toward an appointment.

• Chat and messaging
• Voice, BDC and sales agents

Equity mining tool that scores DMS and service data to flag customers in a position to upgrade, with alerts for sales and BDC staff.

• Lifecycle and equity mining
• CRM
• +1

Advanced AutoAlert data mining tier adding deeper opportunity scoring and workflow on top of AlertMiner.

• Lifecycle and equity mining

DealerOn digital retailing tool for building payments online with trade-in, incentives, F&I menu, live credit decisions and delivery options.

• Digital retailing and payments
• Trade-in
• +1

Team Velocity's dealer marketing platform tying a customer data platform to websites, automated inventory ads, retention and equity mining.

• Website platforms
• Lifecycle and equity mining

Dealer website platform from Team Velocity with personalized offers, digital retailing and data from the Apollo customer platform.

• Website platforms
• Digital retailing and payments

Force Marketing's customer data platform for dealer groups, scoring buying propensity and tying sales and service ad spend to results.

• CDP and data platforms
• Digital advertising
• +1

Customer data platform from L2T that merges dealer CRM, DMS and website data, cleans it and builds intent-based audiences for campaigns.

• CDP and data platforms
• Audience data

AI assistants for loyalty, service and lead follow-up that prioritize which dealership customers to contact.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Customer experience management CRM for dealers that tracks sales and service customers and prioritizes follow-up tasks.

• CRM
• Lifecycle and equity mining