Dealer software

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

AI tools for dealers that acknowledge leads around the clock, translate chats, summarize conversations, re-engage past leads and score intent.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Dealership CRM sold in Canada by AutoSync for lead management, follow-ups and customer lifecycle tracking.

• CRM

Behavioral ad targeting from ActivEngage that retargets dealer website shoppers based on on-site and chat behavior to generate leads.

• Digital advertising

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Invoca AI SMS agent that texts with shoppers who call or inquire, answers questions and moves them toward an appointment.

• Chat and messaging
• Voice, BDC and sales agents

Equity mining tool that scores DMS and service data to flag customers in a position to upgrade, with alerts for sales and BDC staff.

• Lifecycle and equity mining
• CRM
• +1

Amazon marketplace where franchise dealers list new, used and CPO vehicles for online purchase and dealership pickup, sold on subscription.

• Marketplaces
• Digital retailing and payments

DealerOn digital retailing tool for building payments online with trade-in, incentives, F&I menu, live credit decisions and delivery options.

• Digital retailing and payments
• Trade-in
• +1

Team Velocity's dealer marketing platform tying a customer data platform to websites, automated inventory ads, retention and equity mining.

• Website platforms
• Lifecycle and equity mining

Automated VIN-level digital advertising for dealers from Team Velocity, including video ads powered by Advid.

• Inventory ads
• Digital advertising

Dealer website platform from Team Velocity with personalized offers, digital retailing and data from the Apollo customer platform.

• Website platforms
• Digital retailing and payments

Fixed ops retention and loyalty program for dealers using email and direct mail to bring customers back for service.

• Aftersales marketing
• Direct mail

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

Force Marketing's customer data platform for dealer groups, scoring buying propensity and tying sales and service ad spend to results.

• CDP and data platforms
• Digital advertising
• +1

Offsite ads that retarget CarGurus shoppers who viewed a dealer's or similar vehicles on social and other sites, driving clicks to dealer VDPs.

• Inventory ads
• Digital advertising

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

Customer experience management CRM for dealers that tracks sales and service customers and prioritizes follow-up tasks.

• CRM
• Lifecycle and equity mining

Website, CRM and inventory platform for independent dealers, bundling SEO, texting, 360 video and syndication to 175+ partners.

• Website platforms
• CRM
• +1

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

L2T ad platform and managed campaigns for dealers across paid search, social, display, video/OTT and SEO, with AI reporting.

• Digital advertising
• CDP and data platforms
• +1

AI sales assistant, voice agent and Rick AI copilot for independent dealers that answer and follow up on leads inside AutoRaptor CRM.

• Voice, BDC and sales agents
• Chat and messaging

CRM for independent dealers with lead inbox, texting, credit pulls, desking and F&I menu, inventory management and reporting.

• CRM
• Desking
• +2

Websites for independent dealers with digital retailing, connected to AutoRaptor CRM inventory and leads; Web Starter and Web Premium plans.

• Website platforms
• Digital retailing and payments