Dealer software

Hosted VoIP phone system built for dealerships, with call routing and recording tied into CallRevu analytics.

• Call tracking

Dealer lead response and follow-up across phone, text and web, using Calldrip speed-to-lead routing and automated outreach.

• Chat and messaging
• Call tracking

Call analytics for dealerships with call tracking, AI conversation intelligence, marketing attribution and real-time call coaching.

• Call tracking
• Chat and messaging
• +1

Parts counter and store screen programming that promotes parts and accessories with car care video content.

• Aftersales marketing
• Parts

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Website bundle of car care videos, articles, an automatic service blog and shareable videos for service department sites.

• Aftersales marketing
• Service communication and MPI

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

Lets OEM dealer parts departments and other suppliers show parts pricing and availability to collision shops inside CCC software.

• Parts
• Collision

Customer data platform in CDK's dealer software that unifies sales and service profiles and flags lease-end, service and warranty opportunities.

• CDP and data platforms
• Lifecycle and equity mining

Dealer management system for franchise and independent dealers, covering sales, F&I, accounting, service and parts in suites.

• DMS
• Parts
• +1

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Clarivoy lightweight customer data platform that unifies dealer shopper and customer data for audiences and measurement.

• CDP and data platforms

Digital marketing agency serving auto and RV dealers among other industries, with SEO, paid media and its ClickIQ reporting platform.

• Digital advertising
• AI search visibility
• +1

Marketing intelligence dashboard for Click Here Digital clients that joins website, lead, call, CRM, inventory and ad data, with an AI monitor.

• Attribution and analytics

Dealer customer data platform sold in Base, Pro and Enterprise tiers, unifying DMS and CRM data for multichannel sales and service campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer market data tool built on state vehicle registrations, with sales and registration reports, heat maps, dealer scorecards and EV sales data.

• Attribution and analytics
• Audience data

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

DMS data extraction and delivery service for OEMs, direct marketing firms and dealer vendors, using OLLIE and SECUREconnect tools.

• CDP and data platforms
• Audience data

Dealer website and marketing provider using a shopper Digital ID to personalize sites and target ads, including Amazon advertising.

• Website platforms
• CDP and data platforms

Outsourced BDC services and telephony from DealerMine for dealer service and sales follow-up, appointment setting and call handling.

• Voice, BDC and sales agents
• Service scheduling