Dealer software

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

AI tools for dealers that acknowledge leads around the clock, translate chats, summarize conversations, re-engage past leads and score intent.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Behavioral ad targeting from ActivEngage that retargets dealer website shoppers based on on-site and chat behavior to generate leads.

• Digital advertising

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Invoca AI SMS agent that texts with shoppers who call or inquire, answers questions and moves them toward an appointment.

• Chat and messaging
• Voice, BDC and sales agents

Invoca AI voice agent that answers and routes inbound calls for sales and service, used by automotive brands and dealers.

• Voice, BDC and sales agents
• Call tracking

Equity mining tool that scores DMS and service data to flag customers in a position to upgrade, with alerts for sales and BDC staff.

• Lifecycle and equity mining
• CRM
• +1

Automated VIN-level digital advertising for dealers from Team Velocity, including video ads powered by Advid.

• Inventory ads
• Digital advertising

Fixed ops retention and loyalty program for dealers using email and direct mail to bring customers back for service.

• Aftersales marketing
• Direct mail

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

Force Marketing's customer data platform for dealer groups, scoring buying propensity and tying sales and service ad spend to results.

• CDP and data platforms
• Digital advertising
• +1

Offsite ads that retarget CarGurus shoppers who viewed a dealer's or similar vehicles on social and other sites, driving clicks to dealer VDPs.

• Inventory ads
• Digital advertising

AI assistants for loyalty, service and lead follow-up that prioritize which dealership customers to contact.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

L2T ad platform and managed campaigns for dealers across paid search, social, display, video/OTT and SEO, with AI reporting.

• Digital advertising
• CDP and data platforms
• +1

AI sales assistant, voice agent and Rick AI copilot for independent dealers that answer and follow up on leads inside AutoRaptor CRM.

• Voice, BDC and sales agents
• Chat and messaging

CRM for independent dealers with lead inbox, texting, credit pulls, desking and F&I menu, inventory management and reporting.

• CRM
• Desking
• +2

Dealer marketing agency and platform running Meta and Google inventory ads, conquest email, classifieds posting, websites and reputation.

• Digital advertising
• Reviews and social

Managed digital marketing for car dealers covering SEO and AI search, paid search and social, video and creative, certified in many OEM ad programs.

• Digital advertising
• AI search visibility

Waiting-area TV programming for dealer service lounges and repair shops that mixes entertainment with car care messages.

• Aftersales marketing

Parts counter and store screen programming that promotes parts and accessories with car care video content.

• Aftersales marketing
• Parts

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Website bundle of car care videos, articles, an automatic service blog and shareable videos for service department sites.

• Aftersales marketing
• Service communication and MPI

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts