Dealer software

AI phone assistant for dealership service departments that answers calls around the clock and books appointments in real time.

• Voice, BDC and sales agents
• Service scheduling

Screen integration that shows HunterNet alignment and tire scan results for each vehicle next to car care videos in the service drive.

• Service communication and MPI

Solera's cloud DMS for independent and buy here pay here dealers, covering inventory, desking, BHPH servicing, collections, accounting and forms.

• DMS
• Credit and lending platforms
• +1

Service lane platform for dealers with video inspections, mobile check-in and real-time customer messaging.

• Service communication and MPI

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

Lead management CRM for independent dealers that collects website and marketplace leads and tracks follow-up.

• CRM

Cloud enterprise DMS for franchised dealers and groups, with centralized accounting, shared inventory, open SQL data and eSigning.

• DMS
• Accounting

Multi-location marketing platform and services for franchise brands and automotive OEM and dealer programs, built on its MLX platform.

• Digital advertising
• Reviews and social
• +1

Cloud dealership CRM with sales, service drive, F&I and AI messaging modules, integrated with major DMS and OEM programs.

• CRM
• Service communication and MPI

AI voice agent for dealership service departments that answers incoming calls, holds natural conversations and books service appointments.

• Voice, BDC and sales agents
• Service scheduling

OEM parts pricing and marketing program administration for dealer wholesale parts.

• Parts
• OEM program administrators

Cloud variable operations platform for dealers combining CRM, deal structuring, fraud prevention and AI in one system.

• CRM
• Desking

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Digital retailing tool for dealers that lets shoppers build deals online, integrated with DealerSocket desking and the dealer's DMS.

• Digital retailing and payments
• Desking

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Fixed-ops platform for dealer service departments: scheduling, digital check-in, multipoint inspections, texting, payments and shuttle dispatch.

• Service communication and MPI
• Service scheduling
• +1

Service support package for dealers and OEMs covering online booking, quoting, vehicle health checks and quality control.

• Service scheduling
• Service communication and MPI