Dealer software

Call analytics for dealerships with call tracking, AI conversation intelligence, marketing attribution and real-time call coaching.

• Call tracking
• Chat and messaging
• +1

Parts counter and store screen programming that promotes parts and accessories with car care video content.

• Aftersales marketing
• Parts

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Website bundle of car care videos, articles, an automatic service blog and shareable videos for service department sites.

• Aftersales marketing
• Service communication and MPI

Website platform for independent car dealers with mobile-first designs, SEO, inventory management, merchandising and lead conversion tools.

• Website platforms
• Inventory management and pricing

Managed 24/7 live chat for dealers, staffed by human operators across website chat, SMS, Facebook Messenger, Instagram and video chat.

• Chat and messaging

Dealer listing subscriptions on the CarGurus car-shopping marketplace, with deal ratings, featured placement and lead delivery.

• Marketplaces
• Digital retailing and payments
• +1

Clarivoy lightweight customer data platform that unifies dealer shopper and customer data for audiences and measurement.

• CDP and data platforms

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Personalized video messaging for dealership salespeople, with AI-generated inventory and outreach videos and CRM integrations.

• Chat and messaging
• Imagery and video

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer website platform for Canadian franchise and independent dealers, with OEM-compliant bilingual sites and inventory search.

• Website platforms

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

Websites for independent used-car dealers with lead management, listing-site inventory export, texting and reviews, integrated with Frazer DMS.

• Website platforms
• Chat and messaging
• +1

DMS data extraction and delivery service for OEMs, direct marketing firms and dealer vendors, using OLLIE and SECUREconnect tools.

• CDP and data platforms
• Audience data

Dealer website and marketing provider using a shopper Digital ID to personalize sites and target ads, including Amazon advertising.

• Website platforms
• CDP and data platforms

DealerSocket's responsive dealer website platform (Engine6), with self-managed content and paid search and social marketing services.

• Website platforms
• Digital advertising

Outsourced BDC services and telephony from DealerMine for dealer service and sales follow-up, appointment setting and call handling.

• Voice, BDC and sales agents
• Service scheduling

Service-focused dealership CRM from DealerMine with service marketing, online scheduling, ringless voice drops and equity mining, plus sales CRM.

• CRM
• Lifecycle and equity mining

Dealer website platform (Cosmos) with SEO, generative engine optimization, paid search, specials automation and OEM program packages.

• Website platforms
• AI search visibility
• +1

AI suite for DealerOn sites covering photo enhancement, shopper chat, OEM compliance checks and natural-language reporting; in beta.

• Chat and messaging
• Imagery and video
• +2

Hosted VoIP phone system for dealerships with department routing, call recording and scoring, missed-call texting and CRM integrations.

• Call tracking
• Chat and messaging