Dealer software

OEM parts pricing and marketing program administration for dealer wholesale parts.

• Parts
• OEM program administrators

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Fixed-ops platform for dealer service departments: scheduling, digital check-in, multipoint inspections, texting, payments and shuttle dispatch.

• Service communication and MPI
• Service scheduling
• +1

Service support package for dealers and OEMs covering online booking, quoting, vehicle health checks and quality control.

• Service scheduling
• Service communication and MPI

Program manager for OEM-sponsored dealer digital marketing programs, with lead management, inventory syndication and performance dashboards.

• OEM program administrators
• Attribution and analytics

Infomedia eCommerce platform that runs OEM parts and accessories online stores for dealers and OEM programs.

• Parts
• Website platforms

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1

FordDirect-run online marketplace where Ford and Lincoln dealers browse and buy vetted vendor solutions and tools.

• OEM program administrators

Multi-supplier network giving collision shops and dealers access to OEM, aftermarket and salvage collision parts.

• Collision
• Parts

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1

Wholesale parts CRM for dealership parts departments with account lists, geo mapping and automated email and mail campaigns.

• Parts
• CRM