Dealer software

Branded AI voice agent that answers dealership service calls, works out what the caller needs and books appointments on the spot.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

AI service advisor that answers dealership service calls and books appointments directly into Gratis techWALL.

• Voice, BDC and sales agents
• Service scheduling

24/7 AI voice agent for dealer service departments that answers calls and books, reschedules and upsells appointments in the live scheduler.

• Voice, BDC and sales agents
• Service scheduling

Managed digital marketing for car dealers covering SEO and AI search, paid search and social, video and creative, certified in many OEM ad programs.

• Digital advertising
• AI search visibility

Outsourced inbound and outbound dealer call handling by the Vicimus BDC team.

• Voice, BDC and sales agents

Finds open recalls and declined maintenance, automates customer outreach and books mobile service appointments without BDC effort.

• Aftersales marketing
• Service scheduling

Parts counter and store screen programming that promotes parts and accessories with car care video content.

• Aftersales marketing
• Parts

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Website bundle of car care videos, articles, an automatic service blog and shareable videos for service department sites.

• Aftersales marketing
• Service communication and MPI

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Dealer website conversion suite with AI chat, digital retailing and shop-by-payment tools for turning site visitors into deals.

• Digital retailing and payments
• Chat and messaging
• +1

Connected-car device and app for franchise dealers using real odometer mileage and vehicle data to time service outreach and track lot inventory.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

Managed digital advertising for dealers driven by MarketAI data, including VIN-level inventory ads, search, social and display.

• Digital advertising
• Website platforms
• +2

SEO and answer engine optimization for dealer websites aimed at visibility in Google and AI search results.

• AI search visibility

Driver insurance and identity verification that confirms active, adequate coverage before dealers hand over loaners, rentals or test drives.

• Loaner and rental
• Regulatory compliance

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Telematics add-on for dealer loaner fleets with GPS tracking, geofencing, alerts and automated fuel and mileage billing.

• Loaner and rental

Dealer courtesy loaner and paid rental fleet software with digital contracts, ID and insurance checks, test drives and cost recovery.

• Loaner and rental

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

AI sales follow-up from CarNow that flags dealership shoppers ready to buy and automatically nurtures the rest.

• Voice, BDC and sales agents
• Chat and messaging

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

Outsourced virtual BDC for Canadian dealers that handles lead response and appointment setting.

• Voice, BDC and sales agents