Dealer software

Matches dealer leads and shoppers to vehicles in current inventory for follow-up.

• Lifecycle and equity mining
• CRM

Customer review request and management tool for dealerships.

• Reviews and social

Outsourced sales BDC for dealers handling lead response, follow-up, appointment setting and campaigns with live agents.

• Voice, BDC and sales agents
• CRM

Outsourced service BDC that answers service calls, books appointments and runs service campaigns for dealerships.

• Service scheduling
• Voice, BDC and sales agents

Branded AI voice agent that answers dealership service calls, works out what the caller needs and books appointments on the spot.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

AI service advisor that answers dealership service calls and books appointments directly into Gratis techWALL.

• Voice, BDC and sales agents
• Service scheduling

24/7 AI voice agent for dealer service departments that answers calls and books, reschedules and upsells appointments in the live scheduler.

• Voice, BDC and sales agents
• Service scheduling

Lifecycle campaigns aimed at equity-positive and lease-maturity customers in a dealer's database.

• Lifecycle and equity mining

Dealer retention marketing that runs segmented email, SMS, ringless voicemail and mail campaigns for service, equity and lease triggers.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Managed digital marketing for car dealers covering SEO and AI search, paid search and social, video and creative, certified in many OEM ad programs.

• Digital advertising
• AI search visibility

Outsourced inbound and outbound dealer call handling by the Vicimus BDC team.

• Voice, BDC and sales agents

Dealer website conversion suite with AI chat, digital retailing and shop-by-payment tools for turning site visitors into deals.

• Digital retailing and payments
• Chat and messaging
• +1

Connected-car device and app for franchise dealers using real odometer mileage and vehicle data to time service outreach and track lot inventory.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

Clarivoy lightweight customer data platform that unifies dealer shopper and customer data for audiences and measurement.

• CDP and data platforms

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

AI sales follow-up from CarNow that flags dealership shoppers ready to buy and automatically nurtures the rest.

• Voice, BDC and sales agents
• Chat and messaging

Dealership intelligence tool that unifies data from dealer systems to surface in-market shoppers and actionable sales ups, built with Fullpath.

• CDP and data platforms
• Lifecycle and equity mining

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

Outsourced virtual BDC for Canadian dealers that handles lead response and appointment setting.

• Voice, BDC and sales agents

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

Managed paid search, paid social, OTT and SEO campaigns for car dealers, dealer groups and OEM dealer programs.

• Digital advertising
• AI search visibility

DMS data extraction and delivery service for OEMs, direct marketing firms and dealer vendors, using OLLIE and SECUREconnect tools.

• CDP and data platforms
• Audience data

Dealer website and marketing provider using a shopper Digital ID to personalize sites and target ads, including Amazon advertising.

• Website platforms
• CDP and data platforms