Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer compliance tools for Red Flags, OFAC, adverse action and FTC Safeguards Rule requirements, with a compliance training LMS.

• Regulatory compliance

Tri-bureau credit reports, finance applications, auto credit scores and income and employment verification for dealership F&I teams.

• Credit and lending platforms
• Regulatory compliance

Dealer identity verification with driver's license authentication (QuickScan mobile, ID Drive scanner), synthetic ID checks and document capture.

• Regulatory compliance
• Credit and lending platforms

FTC Safeguards and information security compliance platform and advisory for auto, RV, powersports and marine dealers, with phishing training.

• Regulatory compliance

DealerX data-driven notifications and marketing for dealer retention and conquest, with versions for sales and fixed ops.

• Audience data
• Aftersales marketing

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

Behavioral ad targeting from ActivEngage that retargets dealer website shoppers based on on-site and chat behavior to generate leads.

• Digital advertising

Runs dealer inventory feed and retargeting ads across Google, Meta, TikTok, The Trade Desk and 40+ programmatic destinations from one platform.

• Inventory ads
• Digital advertising

Managed dealer paid advertising across vehicle listing ads, search, Performance Max and video, with ROI reporting in Altitude.

• Digital advertising
• Inventory ads

Managed dealer advertising across paid search, SEO, paid social, display, CTV/OTT and streaming audio, with Audience Activator targeting.

• Digital advertising
• Audience data

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Prospect marketing from Affinitiv that targets in-market non-customers for dealer sales departments.

• Audience data
• Direct mail

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Dealer service retention marketing with automated lifecycle email, newsletters, direct mail and a live call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Online store for dealer websites selling prepaid maintenance (ePPM), service bundles, service contracts (eVSC), warranties and service specials.

• Digital retailing and payments
• Aftersales marketing
• +1

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Equity mining tool that scores DMS and service data to flag customers in a position to upgrade, with alerts for sales and BDC staff.

• Lifecycle and equity mining
• CRM
• +1

Reunion Marketing's dealer reporting platform tracking SEO keyword visibility, AI search visibility and paid ad results in one place.

• Attribution and analytics
• Digital advertising

AI monitor that watches a dealer's ad, analytics, CRM, call tracking and inventory data, acts on problems and emails summaries.

• Attribution and analytics
• Digital advertising

DealerOn digital retailing tool for building payments online with trade-in, incentives, F&I menu, live credit decisions and delivery options.

• Digital retailing and payments
• Trade-in
• +1