Dealer software

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Dealer mobile service software for booking, route planning, technician dispatch and customer messaging for at-home repairs and recalls.

• Service scheduling

Cloud dealership CRM with sales, service drive, F&I and AI messaging modules, integrated with major DMS and OEM programs.

• CRM
• Service communication and MPI

AI voice agent for dealership service departments that answers incoming calls, holds natural conversations and books service appointments.

• Voice, BDC and sales agents
• Service scheduling

Service lane communication platform for dealers with two-way texting, AI communications hub, mobile check-in and declined-service follow-up.

• Service communication and MPI
• Digital retailing and payments
• +2

AI voice and messaging agents for dealership service departments that answer calls, book appointments and track CSI in real time.

• Voice, BDC and sales agents
• Service scheduling
• +1

OEM parts pricing and marketing program administration for dealer wholesale parts.

• Parts
• OEM program administrators

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Shuttle fleet management and dispatching for dealership service customers, sold as an add-on to the Connexion platform.

• Loaner and rental

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts

Turnkey service that builds and submits warranty parts markup and labor rate increase requests to manufacturers.

• Warranty claims
• Parts
• +1

Online and in-store service appointment scheduler for dealers with capacity management.

• Service scheduling

AI service scheduler that mines the dealer DMS for service opportunities and books appointments by two-way text around the clock.

• Service scheduling
• Lifecycle and equity mining
• +1

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging

Fixed-ops platform for dealer service departments: scheduling, digital check-in, multipoint inspections, texting, payments and shuttle dispatch.

• Service communication and MPI
• Service scheduling
• +1

Video multipoint inspection for dealer technicians, with customer approval of recommended work by text.

• Service communication and MPI

Loaner and courtesy vehicle management for dealer service departments with digital agreements and fleet tracking.

• Loaner and rental