Dealer software

Online and in-store service appointment scheduler for dealers with capacity management.

• Service scheduling

AI service scheduler that mines the dealer DMS for service opportunities and books appointments by two-way text around the clock.

• Service scheduling
• Lifecycle and equity mining
• +1

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging

Video multipoint inspection for dealer technicians, with customer approval of recommended work by text.

• Service communication and MPI

Loaner and courtesy vehicle management for dealer service departments with digital agreements and fleet tracking.

• Loaner and rental

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI

Web and mobile reconditioning tracker for used-car dealers with department and vendor tasks, SMS alerts, due-date warnings and daily queues.

• Reconditioning
• Window stickers

Computer-vision software using a dealer's existing cameras to track service and express lane activity, flag acquisition chances and alert managers.

• Attribution and analytics
• Service communication and MPI

Strolid's AI voice agent that handles lead follow-up and inbound service calls for dealers as part of its BDC programs.

• Voice, BDC and sales agents
• Service scheduling

Pickup and delivery software for dealer service that schedules, dispatches and tracks porters, with branded customer tracking links.

• Service scheduling
• Loaner and rental

Dealer software that gives market-specific customer-pay pricing insight to support warranty reimbursement rates.

• Warranty claims
• Parts
• +1

Conversational AI receptionist for dealerships that answers inbound calls 24/7 and routes callers to the right department.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

AI phone assistant that answers dealership service calls around the clock and books appointments into the scheduler or DMS.

• Service scheduling
• Voice, BDC and sales agents

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

AI vehicle photo, 360 car tour and video merchandising for dealers, with AI damage inspection reports.

• Imagery and video
• Reconditioning

Online service booking for dealer websites, part of the Superservice platform.

• Service scheduling

OEM-data service menus and pricing for dealer service advisors, part of the Superservice platform.

• Service communication and MPI

Digital multipoint inspection and vehicle health check tool for dealer technicians and advisors.

• Service communication and MPI

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• Parts

Tekion payroll for dealerships, tied to its DMS for technician flat-rate and commission pay.

• Recruiting and HR
• Accounting

Tekion spend management for dealerships covering purchasing, invoices and vendor payments.

• Accounting

Turns connected-vehicle telematics alerts into scheduled dealership service visits without manual follow-up.

• Aftersales marketing
• Service scheduling