Dealer software

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging

Video multipoint inspection for dealer technicians, with customer approval of recommended work by text.

• Service communication and MPI

Loaner and courtesy vehicle management for dealer service departments with digital agreements and fleet tracking.

• Loaner and rental

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI

Review generation for dealers with DMS-triggered review requests, private surveys, video testimonials and listings management.

• Reviews and social
• Attribution and analytics

Computer-vision software using a dealer's existing cameras to track service and express lane activity, flag acquisition chances and alert managers.

• Attribution and analytics
• Service communication and MPI

AI-agent marketing platform for multi-location businesses managing reviews, local listings and pages, local social content and paid social boosts.

• Reviews and social
• AI search visibility

Strolid's AI voice agent that handles lead follow-up and inbound service calls for dealers as part of its BDC programs.

• Voice, BDC and sales agents
• Service scheduling

Pickup and delivery software for dealer service that schedules, dispatches and tracks porters, with branded customer tracking links.

• Service scheduling
• Loaner and rental

Dealer software that gives market-specific customer-pay pricing insight to support warranty reimbursement rates.

• Warranty claims
• Parts
• +1

Conversational AI receptionist for dealerships that answers inbound calls 24/7 and routes callers to the right department.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

AI phone assistant that answers dealership service calls around the clock and books appointments into the scheduler or DMS.

• Service scheduling
• Voice, BDC and sales agents

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• Parts

Turns connected-vehicle telematics alerts into scheduled dealership service visits without manual follow-up.

• Aftersales marketing
• Service scheduling

Automated toll processing for dealer loaner and rental fleets that matches tolls to agreements and recovers costs.

• Loaner and rental

AI-driven digital advertising for Canadian dealers from AutoSync, covering PPC, social, SEO and reputation using TRADER marketplace data.

• Digital advertising
• Reviews and social

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Digital retailing and payments

AI drive-through vehicle scanning for dealers that flags tire, undercarriage and body issues and creates condition reports and listing images.

• Service communication and MPI
• Imagery and video
• +1

VIN-level report from Privacy4Cars that discloses what personal data a vehicle collects and shares, for dealers to give buyers.

• Regulatory compliance

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

White-label digital retailing for dealer websites and showrooms: trade-in, prequalification, desking, F&I menu and push to DMS. From $1,195/mo.

• Digital retailing and payments
• Desking
• +2