Dealer software

Salesforce's customer data platform which unifies customer records for Salesforce marketing, sales and service apps.

• CDP and data platforms
• CRM

Deal log and performance software for dealerships, with KPI dashboards, targets and leaderboards for sales, F&I, aftermarket and wholesale teams.

• Attribution and analytics
• Desking

AI service scheduler that mines the dealer DMS for service opportunities and books appointments by two-way text around the clock.

• Service scheduling
• Lifecycle and equity mining
• +1

Protomiq tool that presents trade-in and upgrade offers to service customers based on their vehicle equity.

• Lifecycle and equity mining
• Aftersales marketing

Review generation for dealers with DMS-triggered review requests, private surveys, video testimonials and listings management.

• Reviews and social
• Attribution and analytics

Web and mobile reconditioning tracker for used-car dealers with department and vendor tasks, SMS alerts, due-date warnings and daily queues.

• Reconditioning
• Window stickers

Dealer software that gives market-specific customer-pay pricing insight to support warranty reimbursement rates.

• Warranty claims
• Parts
• +1

AI outbound platform for dealerships that calls and texts customers, handles replies and schedules appointments for leads, recalls and equity.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Conversational AI receptionist for dealerships that answers inbound calls 24/7 and routes callers to the right department.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Industry benchmarking data drawn from dealership F&I and sales transactions, from StoneEagle.

• Attribution and analytics
• F&I menu and products

StoneEagle F&I menu that pulls DMS deal data and shows StoneEagleMETRICS reporting during in-store or remote presentations.

• F&I menu and products
• Attribution and analytics

Sales and F&I performance reporting for dealers built from DMS deal data, from StoneEagle.

• Attribution and analytics
• F&I menu and products

Service department reporting for dealers from StoneEagle, built on DMS repair order data.

• Attribution and analytics

AI vehicle photo, 360 car tour and video merchandising for dealers, with AI damage inspection reports.

• Imagery and video
• Reconditioning

Market intelligence tool that tracks competing dealers' inventory and online presence for SurgeMetrix clients.

• Attribution and analytics
• Inventory management and pricing

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion reporting and dashboards across dealership departments built on data from its DMS and CRM.

• Attribution and analytics

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Tekion payroll for dealerships, tied to its DMS for technician flat-rate and commission pay.

• Recruiting and HR
• Accounting

Tekion spend management for dealerships covering purchasing, invoices and vendor payments.

• Accounting

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Combines a dealership's CRM data with industry sales and defection data to show where and to whom leads are being lost.

• Attribution and analytics

Used vehicle inspection and condition report standard from ACV that dealers and consignors use to document vehicle condition for buyers.

• Reconditioning
• Auctions

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1