Dealer software

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

AI vehicle photo, 360 car tour and video merchandising for dealers, with AI damage inspection reports.

• Imagery and video
• Reconditioning

Online service booking for dealer websites, part of the Superservice platform.

• Service scheduling

OEM-data service menus and pricing for dealer service advisors, part of the Superservice platform.

• Service communication and MPI

Digital multipoint inspection and vehicle health check tool for dealer technicians and advisors.

• Service communication and MPI

Market intelligence tool that tracks competing dealers' inventory and online presence for SurgeMetrix clients.

• Attribution and analytics
• Inventory management and pricing

Payment-based dealer marketing suite that calculates best payments and pushes them to website offers, inventory pages and paid ads.

• Digital retailing and payments
• Inventory ads
• +1

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion reporting and dashboards across dealership departments built on data from its DMS and CRM.

• Attribution and analytics

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• Parts

Turns connected-vehicle telematics alerts into scheduled dealership service visits without manual follow-up.

• Aftersales marketing
• Service scheduling

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

Automated toll processing for dealer loaner and rental fleets that matches tolls to agreements and recovers costs.

• Loaner and rental

Fixed ops suite for dealers with service appointment scheduling, lane check-in, texting, mobile bill pay and retention and recall marketing.

• Service scheduling
• Service communication and MPI

Combines a dealership's CRM data with industry sales and defection data to show where and to whom leads are being lost.

• Attribution and analytics

Patented web tool that matches new-car inventory to existing photo sets so dealers reuse photos and post them automatically.

• Imagery and video

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Digital retailing and payments

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Video marketing unit of J.D. Power producing dealer-specific video ads and campaigns for YouTube, social, CTV and programmatic.

• Digital advertising
• Imagery and video
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

AI drive-through vehicle scanning for dealers that flags tire, undercarriage and body issues and creates condition reports and listing images.

• Service communication and MPI
• Imagery and video
• +1