Dealer software

Service menu software for dealers to build or import, compare and present factory-based maintenance packages to service customers.

• Service communication and MPI

Wholesale parts CRM connecting dealer parts departments, wholesale customers and OEMs to sell more genuine parts.

• Parts
• CRM

Electronic parts catalog for dealer parts departments with VIN-based OEM part lookup across many brands.

• Parts

Free online OEM parts catalog and ordering for independent repair shops, helping dealers sell mechanical parts.

• Parts

Ordering platform linking dealer parts departments with body shops to supply OEM collision parts.

• Collision
• Parts

Browser-based collision estimating from Mitchell (Enlyte) with VIN decoding, parts diagrams, ADAS flags and OEM repair procedures.

• Collision
• Parts

Cloud repair management system for collision shops covering job tracking, scheduling, parts and shop workflow alongside Mitchell estimating.

• Collision

Pre- and post-repair vehicle scanning plus static and dynamic ADAS calibration tools and services for collision repairers.

• Collision

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Dealer mobile service software for booking, route planning, technician dispatch and customer messaging for at-home repairs and recalls.

• Service scheduling

Service lane communication platform for dealers with two-way texting, AI communications hub, mobile check-in and declined-service follow-up.

• Service communication and MPI
• Digital retailing and payments
• +2

Parts e-commerce and OE catalog platform that lets dealer parts departments sell to repair shops online with live pricing and stock.

• Parts

Commission management for dealerships that calculates pay from DMS data with custom plans, approvals and audit logs.

• Recruiting and HR
• Accounting

AI voice and messaging agents for dealership service departments that answer calls, book appointments and track CSI in real time.

• Voice, BDC and sales agents
• Service scheduling
• +1

CloudX integrated payables for dealerships that automates vendor payments by ACH, virtual card and check from approved invoices.

• Accounting

Dealer management system from Canada-based PBS Systems covering accounting, sales, service, parts and CRM for franchised dealers.

• DMS
• CRM
• +1

Technician cause-and-correction documentation tool for dealer service departments, aimed at warranty and customer-pay repair orders.

• Service communication and MPI

Cloud dealer management platform from UK-based Pinewood.AI combining sales, service, parts, F&I, accounting and BI in one database.

• DMS
• CRM
• +2

Labor and parts pricing intelligence for dealer service departments that sets customer-pay rates by demand to lift effective labor rate.

• Parts
• Attribution and analytics

Dealer CRM with desking, credit reports, compliance, ID and fraud checks, websites and inventory, plus BDC AI for automated lead response.

• CRM
• Desking
• +2

CloudX vendor contract pricing and spend optimization tool that checks dealership invoices against negotiated vendor pricing.

• Accounting

Shuttle fleet management and dispatching for dealership service customers, sold as an add-on to the Connexion platform.

• Loaner and rental

Dealer management system from Quorum for franchised dealers covering fixed ops, sales, accounting and payroll, with an AI voice agent.

• DMS
• Desking
• +1

Digital vehicle portfolio for used-car shoppers that shows build data and reconditioning work, formerly Velocity Engage.

• Inventory management and pricing
• Reconditioning