Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

DealerX data-driven notifications and marketing for dealer retention and conquest, with versions for sales and fixed ops.

• Audience data
• Aftersales marketing

Patented shopper identification network that detects in-market vehicle shoppers across devices and matches them to dealer customers and prospects.

• Audience data
• Lifecycle and equity mining

Runs dealer inventory feed and retargeting ads across Google, Meta, TikTok, The Trade Desk and 40+ programmatic destinations from one platform.

• Inventory ads
• Digital advertising

Managed dealer paid advertising across vehicle listing ads, search, Performance Max and video, with ROI reporting in Altitude.

• Digital advertising
• Inventory ads

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Managed dealer advertising across paid search, SEO, paid social, display, CTV/OTT and streaming audio, with Audience Activator targeting.

• Digital advertising
• Audience data

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Prospect marketing from Affinitiv that targets in-market non-customers for dealer sales departments.

• Audience data
• Direct mail

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Affinitiv equity mining tool that scores trade-in likelihood and sends customers equity offers and an upgrade portal.

• Lifecycle and equity mining
• Vehicle acquisition and instant offers

Dealer service retention marketing with automated lifecycle email, newsletters, direct mail and a live call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Tool for building dealer ad audiences of active vehicle shoppers using real-time buyer signals and pre-built segments.

• Audience data
• Digital advertising

Protomiq vehicle detail pages that present each car's options, history and value story to shoppers.

• Inventory ads

Managed SEO, paid search, Google Vehicle Ads, social ads and Craigslist posting for dealers.

• Digital advertising
• Inventory ads

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms

CGI imagery service that delivers 20+ VIN-specific photo-real images per new vehicle so dealers can merchandise units from invoice.

• Imagery and video
• Inventory ads

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

Car search site and app aggregating new and used listings with price analysis; shopper connections go to paying CarGurus dealers.

• Marketplaces

AI online service scheduler that overlays a dealer website and books service visits directly into the DMS without advisor contact.

• Service scheduling

Experian in-market and ownership-based automotive audience segments for dealer and agency targeting across digital channels.

• Audience data