Dealer software

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• CRM
• +2

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Tekion's digital retail module for dealers, built on its ARC DMS and CRM, covering online deal building, eSign and checkout.

• Digital retailing and payments

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Chat and messaging
• +1

Administrator of OEM certified dealer digital programs, with vendor vetting, packaged bundles and the Unite CONNECT lead and data platform.

• OEM program administrators
• CDP and data platforms
• +1

Drive-through AI scanners that inspect tires, underbody and exterior to feed service MPIs, appraisals and listing photos.

• Service communication and MPI
• Imagery and video
• +1

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

Private-party vehicle sourcing software for dealer buy centers that aggregates seller listings and automates outreach.

• Vehicle acquisition and instant offers
• Trade-in

Vehicle data APIs from an approved NMVTIS provider covering history reports, market values, specs, images and daily listing data feeds.

• Valuation data
• Audience data

BDC communications platform for dealer sales and service teams, with a smart dialer, campaign manager, call tracking and AI call scoring.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

White-label digital retailing for dealer websites and showrooms: trade-in, prequalification, desking, F&I menu and push to DMS. From $1,195/mo.

• Digital retailing and payments
• Desking
• +2

Review and customer feedback platform for dealerships: DMS-triggered review requests, managed responses, video testimonials and staff scoring.

• Reviews and social
• Attribution and analytics