Dealer software

Service department CRM from DriveCentric that manages service customer communication, follow-up and sales opportunities from the drive.

• Service communication and MPI
• CRM

GPS lot management for independent dealers to locate new, used and loaner vehicles, check battery levels and recover stolen units.

• Inventory management and pricing
• Loaner and rental

Video suite built into the iTapMenu F&I menu for recording, verifying and presenting F&I sessions.

• F&I menu and products
• Regulatory compliance

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Daily fixed ops monitoring for dealer service departments covering pricing, compliance and performance, with coaching.

• Attribution and analytics
• Accounting

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

Hiring platform for dealerships: job posting and career sites, texting and prescreens, background checks, offers and onboarding.

• Recruiting and HR

Automated auto insurance quoting from VehicleLyfe that presents dealership customers with insurance quotes during ownership and purchase.

• F&I menu and products
• Lifecycle and equity mining

AI agent for dealer service departments that contacts customers due for service and books appointments.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Reconditioning software from iPacket for tracking used vehicles through dealer recon steps to frontline-ready.

• Reconditioning

F&I menu presentation software for dealers, with remote menus, full menu draw, deal tracking and DMS integration.

• F&I menu and products

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Kimoby loaner fleet software with DMS-linked booking, digital contracts, OBD2 or OEM telematics and fee recovery.

• Loaner and rental

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

AI service follow-up from CarNow that finds customers due for maintenance, contacts them and books service appointments.

• Aftersales marketing
• Service scheduling

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Soft prequalification tool for dealer websites that shows shoppers a credit score range without an SSN or date of birth.

• Credit and lending platforms
• Digital retailing and payments

Buy here pay here loan servicing for dealers, sold with LeaseTrack lease management and CollectIQ AI-driven collections.

• Credit and lending platforms

TrueSpot lot management system that tracks vehicles and keys in real time with RTLS tags, with alerts, test-drive and idle-time reports.

• Reconditioning
• Inventory management and pricing

Drive-through 360-degree vehicle scanning arch with AI that produces condition reports and repair estimates for dealer service, trade-in and recon.

• Service communication and MPI
• Vehicle acquisition and instant offers

Mobile service software for dealers covering booking, dispatch, route optimization, inspections, messaging, payments and DMS sync.

• Service scheduling
• Service communication and MPI

Dealer mobile service software for booking, route planning, technician dispatch and customer messaging for at-home repairs and recalls.

• Service scheduling