Dealer software

Protomiq tool that presents trade-in and upgrade offers to service customers based on their vehicle equity.

• Lifecycle and equity mining
• Aftersales marketing

Video multipoint inspection for dealer technicians, with customer approval of recommended work by text.

• Service communication and MPI

Loaner and courtesy vehicle management for dealer service departments with digital agreements and fleet tracking.

• Loaner and rental

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI

Strolid's AI voice agent that handles lead follow-up and inbound service calls for dealers as part of its BDC programs.

• Voice, BDC and sales agents
• Service scheduling

Pickup and delivery software for dealer service that schedules, dispatches and tracks porters, with branded customer tracking links.

• Service scheduling
• Loaner and rental

Dealer software that gives market-specific customer-pay pricing insight to support warranty reimbursement rates.

• Warranty claims
• Parts
• +1

AI outbound platform for dealerships that calls and texts customers, handles replies and schedules appointments for leads, recalls and equity.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Conversational AI receptionist for dealerships that answers inbound calls 24/7 and routes callers to the right department.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

AI phone assistant that answers dealership service calls around the clock and books appointments into the scheduler or DMS.

• Service scheduling
• Voice, BDC and sales agents

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• Parts

Turns connected-vehicle telematics alerts into scheduled dealership service visits without manual follow-up.

• Aftersales marketing
• Service scheduling

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

Automated toll processing for dealer loaner and rental fleets that matches tolls to agreements and recovers costs.

• Loaner and rental

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Digital retailing and payments

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

AI drive-through vehicle scanning for dealers that flags tire, undercarriage and body issues and creates condition reports and listing images.

• Service communication and MPI
• Imagery and video
• +1

Protomiq alerts that email shoppers and customers ongoing updates on their vehicle's trade-in value.

• Lifecycle and equity mining

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1