Dealer software

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI

Review generation for dealers with DMS-triggered review requests, private surveys, video testimonials and listings management.

• Reviews and social
• Attribution and analytics

Web and mobile reconditioning tracker for used-car dealers with department and vendor tasks, SMS alerts, due-date warnings and daily queues.

• Reconditioning
• Window stickers

AI-agent marketing platform for multi-location businesses managing reviews, local listings and pages, local social content and paid social boosts.

• Reviews and social
• AI search visibility

Dealer software that gives market-specific customer-pay pricing insight to support warranty reimbursement rates.

• Warranty claims
• Parts
• +1

AI vehicle photo, 360 car tour and video merchandising for dealers, with AI damage inspection reports.

• Imagery and video
• Reconditioning

Fast, Google-optimized websites with AI-assisted SEO and Google Business Profile optimization for car, equipment and ag dealers.

• Website platforms
• CRM
• +1

Market intelligence tool that tracks competing dealers' inventory and online presence for SurgeMetrix clients.

• Attribution and analytics
• Inventory management and pricing

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion reporting and dashboards across dealership departments built on data from its DMS and CRM.

• Attribution and analytics

Tekion's digital retail module for dealers, built on its ARC DMS and CRM, covering online deal building, eSign and checkout.

• Digital retailing and payments

Tekion payment processing for dealerships, taking card and digital payments across sales, service and parts in the Tekion platform.

• Digital retailing and payments

Tekion payroll for dealerships, tied to its DMS for technician flat-rate and commission pay.

• Recruiting and HR
• Accounting

Tekion spend management for dealerships covering purchasing, invoices and vendor payments.

• Accounting

Guaranteed trade-in offer program where outside appraisers inspect a customer's vehicle and issue a firm cash or purchase offer for the dealer.

• Vehicle acquisition and instant offers
• Trade-in

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Instant trade-in valuation for dealer websites where shoppers upload vehicle photos to request a cash offer.

• Trade-in

Used vehicle inspection and condition report standard from ACV that dealers and consignors use to document vehicle condition for buyers.

• Reconditioning
• Auctions

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Digital retailing and payments

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

AI marketing tool from DealersGear that manages dealer ad spend by vehicle, lead responses, AI search citations and weekly reporting.

• Inventory ads
• AI search visibility
• +1

Private-party vehicle sourcing software for dealer buy centers that aggregates seller listings and automates outreach.

• Vehicle acquisition and instant offers
• Trade-in