Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Vehicle appraisal and acquisition platform from Cars Commerce using market data and OBD-II scans to set guaranteed offers per VIN.

• Trade-in
• Vehicle acquisition and instant offers
• +1

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Online store for dealer websites selling prepaid maintenance (ePPM), service bundles, service contracts (eVSC), warranties and service specials.

• Digital retailing and payments
• Aftersales marketing
• +1

Online buying flow for dealer and OEM sites with real lender-backed payments, trade-in values, credit applications and fast approvals.

• Digital retailing and payments
• Trade-in
• +1

Showroom deal structuring tool that picks up online deals and lets salespeople present real lender payments and menus to customers.

• Desking
• Digital retailing and payments

Vehicle acquisition software for dealers with mobile appraisals, margin-guarded offers, SMS outreach and a website trade-in widget.

• Vehicle acquisition and instant offers
• Trade-in

Cloud dealer management system for independent and buy here pay here dealers covering sales, accounting, service, financing and reporting.

• DMS
• Credit and lending platforms
• +2

Desking tool for franchised dealers to structure and present deals with payment options, lender programs and trade figures, from Autovance.

• Desking
• Digital retailing and payments
• +1

Online vehicle buying tools for dealer websites that let shoppers structure deals, apply for credit and complete purchases online.

• Digital retailing and payments
• Trade-in
• +1

Matches dealer leads and shoppers to vehicles in current inventory for follow-up.

• Lifecycle and equity mining
• CRM

Desking aid that combines vehicle, credit and lender data to show which cars a customer qualifies for and which lenders will likely approve.

• Desking
• Credit and lending platforms

Soft-pull financing prequalification for dealer websites that returns pre-qualified shoppers to the sales team.

• Credit and lending platforms
• Digital retailing and payments

Customer review request and management tool for dealerships.

• Reviews and social

Online test drive booking for dealer websites that schedules appointments with selected vehicles.

• Digital retailing and payments

Trade-in valuation tool for dealer websites that captures shopper trade details and values to generate trade-in leads.

• Trade-in

AI website chat for dealers that answers shoppers 24/7 with dealer scripts, guides them to appointments and hands hot leads to staff.

• Chat and messaging

Outsourced sales BDC for dealers handling lead response, follow-up, appointment setting and campaigns with live agents.

• Voice, BDC and sales agents
• CRM

Dealer website conversion suite with AI chat, digital retailing and shop-by-payment tools for turning site visitors into deals.

• Digital retailing and payments
• Chat and messaging
• +1

Online car buying and financing marketplace that sends shoppers, including Walmart program members, to certified dealers on a success fee.

• Digital retailing and payments
• Marketplaces
• +1

Dealer website chat and messaging with AI and 24/7 live chat specialists, plus Text+, Facebook, Google and Apple Messages channels.

• Chat and messaging
• Digital retailing and payments

AI sales follow-up from CarNow that flags dealership shoppers ready to buy and automatically nurtures the rest.

• Voice, BDC and sales agents
• Chat and messaging

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2