Dealer software

Call analytics for dealerships with call tracking, AI conversation intelligence, marketing attribution and real-time call coaching.

• Call tracking
• Chat and messaging
• +1

Finds open recalls and declined maintenance, automates customer outreach and books mobile service appointments without BDC effort.

• Aftersales marketing
• Service scheduling

Parts counter and store screen programming that promotes parts and accessories with car care video content.

• Aftersales marketing
• Parts

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Website bundle of car care videos, articles, an automatic service blog and shareable videos for service department sites.

• Aftersales marketing
• Service communication and MPI

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Website platform for independent car dealers with mobile-first designs, SEO, inventory management, merchandising and lead conversion tools.

• Website platforms
• Inventory management and pricing

Managed 24/7 live chat for dealers, staffed by human operators across website chat, SMS, Facebook Messenger, Instagram and video chat.

• Chat and messaging

Dealer listing subscriptions on the CarGurus car-shopping marketplace, with deal ratings, featured placement and lead delivery.

• Marketplaces
• Digital retailing and payments
• +1

Dealer website conversion suite with AI chat, digital retailing and shop-by-payment tools for turning site visitors into deals.

• Digital retailing and payments
• Chat and messaging
• +1

Connected-car device and app for franchise dealers using real odometer mileage and vehicle data to time service outreach and track lot inventory.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

Online car buying and financing marketplace that sends shoppers, including Walmart program members, to certified dealers on a success fee.

• Digital retailing and payments
• Marketplaces
• +1

Managed digital advertising for dealers driven by MarketAI data, including VIN-level inventory ads, search, social and display.

• Digital advertising
• Website platforms
• +2

Dealer website platform from Catalyst IQ connected to its MarketAI data, advertising and lead capture tools.

• Website platforms

Dealer website chat and messaging with AI and 24/7 live chat specialists, plus Text+, Facebook, Google and Apple Messages channels.

• Chat and messaging
• Digital retailing and payments

Driver insurance and identity verification that confirms active, adequate coverage before dealers hand over loaners, rentals or test drives.

• Loaner and rental
• Regulatory compliance

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Telematics add-on for dealer loaner fleets with GPS tracking, geofencing, alerts and automated fuel and mileage billing.

• Loaner and rental

Dealer courtesy loaner and paid rental fleet software with digital contracts, ID and insurance checks, test drives and cost recovery.

• Loaner and rental

Personalized video messaging for dealership salespeople, with AI-generated inventory and outreach videos and CRM integrations.

• Chat and messaging
• Imagery and video

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

AI sales follow-up from CarNow that flags dealership shoppers ready to buy and automatically nurtures the rest.

• Voice, BDC and sales agents
• Chat and messaging

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

CRM for Canadian dealerships from D2C Media, managing leads and customer follow-up alongside its websites.

• CRM