Dealer software

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Market Scan payment calculation and pricing data combining OEM incentives, lender programs and local fees, used by dealers and their software vendors.

• Desking
• Digital retailing and payments
• +1

Visitor identification platform that matches anonymous dealer website visitors to verified contacts and segments them for AI-targeted follow-up.

• Audience data
• Lifecycle and equity mining

DealerSocket equity mining tool from Solera that finds upgrade, lease-end and service-to-sales opportunities in CRM and DMS data.

• Lifecycle and equity mining
• Aftersales marketing

AI platform that plans and runs sales, service and retention campaigns and lead follow-up for dealerships, groups and OEM programs.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Program manager for OEM-sponsored dealer digital marketing programs, with lead management, inventory syndication and performance dashboards.

• OEM program administrators
• Attribution and analytics

Website personalization for DealerOn sites that tailors content, calls to action and For You vehicle picks by visitor behavior and dealer data.

• Website platforms
• CDP and data platforms

Computer-vision software using a dealer's existing cameras to track service and express lane activity, flag acquisition chances and alert managers.

• Attribution and analytics
• Service communication and MPI

Dealer CRM with lead management, desking and DMS integration, sharing one customer record with Space Auto's website and digital retail.

• CRM
• Desking

Online deal building for dealer websites tied directly to in-store desking and the CRM, so shopper deals carry into the showroom.

• Digital retailing and payments
• Desking

Conversation analytics for automakers that measures how dealer networks handle sales and service calls.

• Attribution and analytics
• Call tracking

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

DMS-integrated title and registration software for dealers that fills state forms, validates paperwork, tracks liens and shows title status.

• Title and registration
• DMS
• +1

Dealer marketing dashboard that consolidates data from multiple vendors and channels to compare campaign results.

• Attribution and analytics

Wholesale parts CRM for dealership parts departments with account lists, geo mapping and automated email and mail campaigns.

• Parts
• CRM