Dealer software

Patented shopper identification network that detects in-market vehicle shoppers across devices and matches them to dealer customers and prospects.

• Audience data
• Lifecycle and equity mining

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Tool for building dealer ad audiences of active vehicle shoppers using real-time buyer signals and pre-built segments.

• Audience data
• Digital advertising

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

Experian in-market and ownership-based automotive audience segments for dealer and agency targeting across digital channels.

• Audience data

Salesforce CRM for automakers, dealers and captive lenders that unifies driver, vehicle, service, lease and warranty data.

• CRM
• CDP and data platforms

Dealer management system for low- to mid-volume franchised and independent dealers covering accounting, sales, service, parts and CRM.

• DMS
• Desking
• +1

AI agent add-on to ProMax Complete that answers internet leads by text and email around the clock and books appointments.

• Chat and messaging
• Voice, BDC and sales agents

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

AI suite for dealers on any DMS: Connect web and messaging concierge, Assist staff copilot, Reach lead re-engagement and Serve service retention.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Managed digital advertising for dealers driven by MarketAI data, including VIN-level inventory ads, search, social and display.

• Digital advertising
• Website platforms
• +2

Lead capture and nurture platform that turns anonymous dealer website visitors into audiences, verified CRM leads and retention signals.

• CDP and data platforms
• Lifecycle and equity mining
• +1

SEO and answer engine optimization for dealer websites aimed at visibility in Google and AI search results.

• AI search visibility

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

Lets OEM dealer parts departments and other suppliers show parts pricing and availability to collision shops inside CCC software.

• Parts
• Collision

Customer data platform in CDK's dealer software that unifies sales and service profiles and flags lease-end, service and warranty opportunities.

• CDP and data platforms
• Lifecycle and equity mining

CDK Global's dealership CRM with lead response, desking, video messaging, a unified inbox and an AI virtual assistant.

• CRM
• Desking
• +1

Dealer management system for franchise and independent dealers, covering sales, F&I, accounting, service and parts in suites.

• DMS
• Parts
• +1

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Digital marketing agency serving auto and RV dealers among other industries, with SEO, paid media and its ClickIQ reporting platform.

• Digital advertising
• AI search visibility
• +1

Dealer customer data platform sold in Base, Pro and Enterprise tiers, unifying DMS and CRM data for multichannel sales and service campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Dealer market data tool built on state vehicle registrations, with sales and registration reports, heat maps, dealer scorecards and EV sales data.

• Attribution and analytics
• Audience data

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI