Dealer software

Cloud dealership CRM with sales, service drive, F&I and AI messaging modules, integrated with major DMS and OEM programs.

• CRM
• Service communication and MPI

AI voice agent for dealership service departments that answers incoming calls, holds natural conversations and books service appointments.

• Voice, BDC and sales agents
• Service scheduling

Parts e-commerce and OE catalog platform that lets dealer parts departments sell to repair shops online with live pricing and stock.

• Parts

OEM parts pricing and marketing program administration for dealer wholesale parts.

• Parts
• OEM program administrators

Cloud variable operations platform for dealers combining CRM, deal structuring, fraud prevention and AI in one system.

• CRM
• Desking

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Dealer management system from Canada-based PBS Systems covering accounting, sales, service, parts and CRM for franchised dealers.

• DMS
• CRM
• +1

Technician cause-and-correction documentation tool for dealer service departments, aimed at warranty and customer-pay repair orders.

• Service communication and MPI

Cloud dealer management platform from UK-based Pinewood.AI combining sales, service, parts, F&I, accounting and BI in one database.

• DMS
• CRM
• +2

Digital retailing tool for dealers that lets shoppers build deals online, integrated with DealerSocket desking and the dealer's DMS.

• Digital retailing and payments
• Desking

Labor and parts pricing intelligence for dealer service departments that sets customer-pay rates by demand to lift effective labor rate.

• Parts
• Attribution and analytics

Dealer CRM with desking, credit reports, compliance, ID and fraud checks, websites and inventory, plus BDC AI for automated lead response.

• CRM
• Desking
• +2

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Dealer management system from Quorum for franchised dealers covering fixed ops, sales, accounting and payroll, with an AI voice agent.

• DMS
• Desking
• +1

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Cloud rental management software with a dealership loaner module for booking, contracts, GPS tracking and fleet reporting.

• Loaner and rental

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Body shop management software for collision centers, including dealer-owned shops, with job board, parts tracking and DMS integrations.

• Collision

Integrated payment processing for collision centers using ROME body shop management software.

• Digital retailing and payments
• Collision

Alerts dealers when a lead buys a new or CPO vehicle elsewhere and sends the defection details into the dealer's CRM.

• Attribution and analytics
• CRM