Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Edmunds audience-based advertising for automakers and dealers across Edmunds.com and off-site channels.

• Media platforms
• Digital advertising

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Used vehicle dashboard for dealers with a health score, buy plans, inventory optimization and VIN-level insight.

• Inventory management and pricing
• Attribution and analytics
• +1

Call center platform for dealer BDCs that routes calls between AI agents and staff, with an AI Sentinel agent that reviews every call.

• Call tracking
• Voice, BDC and sales agents

Invoca AI voice agent that answers and routes inbound calls for sales and service, used by automotive brands and dealers.

• Voice, BDC and sales agents
• Call tracking

Reunion Marketing's dealer reporting platform tracking SEO keyword visibility, AI search visibility and paid ad results in one place.

• Attribution and analytics
• Digital advertising

Amazon's advertising business, reaching auto shoppers through Amazon DSP, Prime Video and Fire TV streaming ads and Amazon shopping signals.

• Media platforms
• Digital advertising

Subscription cloud reporting and analytics for buy here pay here dealers and finance companies running Auto Master.

• Attribution and analytics

Through-channel marketing platform for automakers and their dealers, with OEM dealer portals, co-op fund management and on-brand local campaigns.

• OEM program administrators
• Digital advertising
• +1

AI monitor that watches a dealer's ad, analytics, CRM, call tracking and inventory data, acts on problems and emails summaries.

• Attribution and analytics
• Digital advertising

Attribution platform that reconciles conversions, including phone calls, across ad networks; used for Ai Media Group and AiMotorSports dealer clients.

• Attribution and analytics
• Call tracking

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

Force Marketing's customer data platform for dealer groups, scoring buying propensity and tying sales and service ad spend to results.

• CDP and data platforms
• Digital advertising
• +1

Dealer management and loan servicing software for buy here pay here and lease here pay here dealers and finance companies.

• DMS
• Attribution and analytics
• +1

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms