Dealer software

Repair order categorization and warranty rate filing for dealers seeking higher warranty labor and parts reimbursement from OEMs.

• Accounting
• Parts

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Daily fixed ops monitoring for dealer service departments covering pricing, compliance and performance, with coaching.

• Attribution and analytics
• Accounting

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

DMS for independent and buy-here-pay-here used-car dealers with inventory, desking, forms, BHPH collections and accounting.

• DMS
• Desking
• +1

Private, governed AI chat workspace for dealership staff, managed by the team that runs the dealer's IT and security.

• Cybersecurity and IT

24/7 managed detection and response, email security, pen testing and incident response for dealerships.

• Cybersecurity and IT
• Regulatory compliance

Managed IT, help desk, network, managed detection and response and FTC Safeguards compliance for dealerships.

• Cybersecurity and IT
• Regulatory compliance

Hiring platform for dealerships: job posting and career sites, texting and prescreens, background checks, offers and onboarding.

• Recruiting and HR

AI agent for dealer service departments that contacts customers due for service and books appointments.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

AI assistant for dealer technicians that answers repair questions from OEM technical information.

• Service communication and MPI

Reconditioning software from iPacket for tracking used vehicles through dealer recon steps to frontline-ready.

• Reconditioning

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Kimoby loaner fleet software with DMS-linked booking, digital contracts, OBD2 or OEM telematics and fee recovery.

• Loaner and rental

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

AI service follow-up from CarNow that finds customers due for maintenance, contacts them and books service appointments.

• Aftersales marketing
• Service scheduling

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Bluebird Auto Rental Systems loaner software for dealers, built on RentWorks, with two-way DMS interfaces and utilization reports.

• Loaner and rental

TrueSpot lot management system that tracks vehicles and keys in real time with RTLS tags, with alerts, test-drive and idle-time reports.

• Reconditioning
• Inventory management and pricing

Drive-through 360-degree vehicle scanning arch with AI that produces condition reports and repair estimates for dealer service, trade-in and recon.

• Service communication and MPI
• Vehicle acquisition and instant offers

Wholesale vehicle auction marketplace from Cox Automotive with physical lanes and online sales for dealers buying and selling used inventory.

• Auctions
• Reconditioning

Service menu software for dealers to build or import, compare and present factory-based maintenance packages to service customers.

• Service communication and MPI