Dealer software

Vehicle acquisition software for dealers with mobile appraisals, margin-guarded offers, SMS outreach and a website trade-in widget.

• Vehicle acquisition and instant offers
• Trade-in

Card and ACH payment processing for BHPH dealers with recurring payments tied to deals, customers and accounting in DeskManager.

• Digital retailing and payments
• Accounting

Experian in-market and ownership-based automotive audience segments for dealer and agency targeting across digital channels.

• Audience data

Salesforce CRM for automakers, dealers and captive lenders that unifies driver, vehicle, service, lease and warranty data.

• CRM
• CDP and data platforms

Cox Automotive car-shopping marketplace offering dealers listing packages, distance retailing, digital retailing and advertising.

• Marketplaces
• Digital retailing and payments
• +1

Desking tool for franchised dealers to structure and present deals with payment options, lender programs and trade figures, from Autovance.

• Desking
• Digital retailing and payments
• +1

Online vehicle buying tools for dealer websites that let shoppers structure deals, apply for credit and complete purchases online.

• Digital retailing and payments
• Trade-in
• +1

Matches dealer leads and shoppers to vehicles in current inventory for follow-up.

• Lifecycle and equity mining
• CRM

Soft-pull financing prequalification for dealer websites that returns pre-qualified shoppers to the sales team.

• Credit and lending platforms
• Digital retailing and payments

Online test drive booking for dealer websites that schedules appointments with selected vehicles.

• Digital retailing and payments

Trade-in valuation tool for dealer websites that captures shopper trade details and values to generate trade-in leads.

• Trade-in

AI website chat for dealers that answers shoppers 24/7 with dealer scripts, guides them to appointments and hands hot leads to staff.

• Chat and messaging

AI agent add-on to ProMax Complete that answers internet leads by text and email around the clock and books appointments.

• Chat and messaging
• Voice, BDC and sales agents

Build-and-price configurator for dealer websites that captures custom factory order leads.

• Digital retailing and payments

Lifecycle campaigns aimed at equity-positive and lease-maturity customers in a dealer's database.

• Lifecycle and equity mining

Dealer retention marketing that runs segmented email, SMS, ringless voicemail and mail campaigns for service, equity and lease triggers.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Numa call analytics that transcribes and scores dealership phone calls across departments.

• Call tracking

AI call analytics for dealerships that scores inbound calls, alerts managers to missed calls and suggests coaching.

• Call tracking
• Attribution and analytics

Call tracking and conversation analytics platform that attributes calls, texts and forms to marketing sources; plans start at $55 a month.

• Call tracking
• Attribution and analytics

Edmunds messaging platform that gathers dealer website chat, video chat, text and Facebook Messenger leads in one inbox, with optional managed chat.

• Chat and messaging

Dealer website conversion suite with AI chat, digital retailing and shop-by-payment tools for turning site visitors into deals.

• Digital retailing and payments
• Chat and messaging
• +1

Connected-car device and app for franchise dealers using real odometer mileage and vehicle data to time service outreach and track lot inventory.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

AI suite for dealers on any DMS: Connect web and messaging concierge, Assist staff copilot, Reach lead re-engagement and Serve service retention.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Online car buying and financing marketplace that sends shoppers, including Walmart program members, to certified dealers on a success fee.

• Digital retailing and payments
• Marketplaces
• +1