Dealer software

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Outsourced dealership BDC calling for service marketing and lost-customer recovery, run by Total Customer Connect.

• Voice, BDC and sales agents
• Aftersales marketing

Data-driven direct mail and event marketing for dealers built on first-party DMS data, including recall and service campaigns.

• Direct mail
• Aftersales marketing

Fixed ops suite for dealers with service appointment scheduling, lane check-in, texting, mobile bill pay and retention and recall marketing.

• Service scheduling
• Service communication and MPI

Video marketing unit of J.D. Power producing dealer-specific video ads and campaigns for YouTube, social, CTV and programmatic.

• Digital advertising
• Imagery and video
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

Multipoint inspection software that sends service recommendations for electronic approval and shares results by text, email or print.

• Service communication and MPI

Social retargeting video ads that show dealer inventory videos to shoppers who visited the dealer's site.

• Inventory ads
• Imagery and video
• +1

Global advertising holding company whose agencies provide creative, media buying and data services to automakers and their dealer networks.

• Agency holding companies
• Digital advertising