Dealer software

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• Parts

Tekion payroll for dealerships, tied to its DMS for technician flat-rate and commission pay.

• Recruiting and HR
• Accounting

Tekion spend management for dealerships covering purchasing, invoices and vendor payments.

• Accounting

DMS-integrated title and registration software for dealers that fills state forms, validates paperwork, tracks liens and shows title status.

• Title and registration
• DMS
• +1

Owner communication suite for dealers that mines customer data to trigger service and sales texts, email and mail, with call center support.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI agents for dealers that score leads, suggest next actions, book appointments and message shoppers 24/7

• Voice, BDC and sales agents

Dealership CRM for Canadian dealers with mobile app, workflows, task tracking, AI call summaries and predictive analytics

• CRM

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

NETSOL's white-label digital retail and mobility platform used by automakers and dealer groups, including MINI Anywhere and AutoNation Mobility.

• Digital retailing and payments
• Desking
• +1

Drive-over tire tread and alignment scanning for dealer service lanes with AI insights, customer sharing and DMS integration.

• Service communication and MPI
• Reconditioning

Used vehicle inspection and condition report standard from ACV that dealers and consignors use to document vehicle condition for buyers.

• Reconditioning
• Auctions

Automated service lifecycle messaging that times text, email, phone, mail and app messages from customer records.

• Aftersales marketing
• Lifecycle and equity mining

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

AI vendor contract and spend management for dealers that digitizes contracts, checks invoices against terms, and routes approvals and payments.

• Accounting

Dealer sales software with in-store desking, digital payment worksheets, credit insights and multi-lender financing offers including Upstart loans.

• Digital retailing and payments
• Desking
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

AI voice and text assistant that answers dealer service calls, books appointments in the DMS and gives repair status.

• Voice, BDC and sales agents
• Service scheduling

Protomiq alerts that email shoppers and customers ongoing updates on their vehicle's trade-in value.

• Lifecycle and equity mining

Stock visibility and vehicle journey management with pricing and turnaround tools for dealers.

• Inventory management and pricing
• Reconditioning