Dealer software

Outsourced service BDC that answers service calls, books appointments and runs service campaigns for dealerships.

• Service scheduling
• Voice, BDC and sales agents

Mobile app for used car buyers with history-adjusted values, local retail market data, VIN scanning and auction run list recommendations.

• Valuation data
• Inventory management and pricing
• +1

Branded AI voice agent that answers dealership service calls, works out what the caller needs and books appointments on the spot.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Autonomous AI agent that texts dealership service customers with personalized offers and books service appointments.

• Voice, BDC and sales agents
• Aftersales marketing

AI service advisor that answers dealership service calls and books appointments directly into Gratis techWALL.

• Voice, BDC and sales agents
• Service scheduling

24/7 AI voice agent for dealer service departments that answers calls and books, reschedules and upsells appointments in the live scheduler.

• Voice, BDC and sales agents
• Service scheduling

Lifecycle campaigns aimed at equity-positive and lease-maturity customers in a dealer's database.

• Lifecycle and equity mining

VIN-specific Meta ads for dealers that sync to live inventory.

• Inventory ads

Dealer retention marketing that runs segmented email, SMS, ringless voicemail and mail campaigns for service, equity and lease triggers.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Ad automation platform for dealers and agencies that builds inventory ad campaigns across Meta, Google, TikTok, Snapchat, Pinterest and Reddit.

• Inventory ads
• Digital advertising

Managed digital marketing for car dealers covering SEO and AI search, paid search and social, video and creative, certified in many OEM ad programs.

• Digital advertising
• AI search visibility

Outsourced inbound and outbound dealer call handling by the Vicimus BDC team.

• Voice, BDC and sales agents

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Website platform for independent car dealers with mobile-first designs, SEO, inventory management, merchandising and lead conversion tools.

• Website platforms
• Inventory management and pricing

AI vehicle imaging platform for dealers and marketplaces: guided phone capture, AI backgrounds, 360 spins and VIN videos.

• Imagery and video

Paid upgrade for CARFAX Advantage dealers that lists new and used inventory on CARFAX.com with CARFAX Reports and lead forms.

• Marketplaces

Dealer listing subscriptions on the CarGurus car-shopping marketplace, with deal ratings, featured placement and lead delivery.

• Marketplaces
• Digital retailing and payments
• +1

AI phone receptionist for dealerships that answers 24/7, routes calls with warm transfers and books service appointments into the DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Dealer website conversion suite with AI chat, digital retailing and shop-by-payment tools for turning site visitors into deals.

• Digital retailing and payments
• Chat and messaging
• +1

Connected-car device and app for franchise dealers using real odometer mileage and vehicle data to time service outreach and track lot inventory.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

AI suite for dealers on any DMS: Connect web and messaging concierge, Assist staff copilot, Reach lead re-engagement and Serve service retention.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Managed in-market advertising for dealers using Cars.com shopper data across Cars.com, display, video and social inventory ads.

• Media platforms
• Inventory ads
• +1

Cars Commerce car-shopping marketplace where dealers buy tiered listing packages with reviews, prequalification and placement upgrades.

• Marketplaces
• Reviews and social

Online car buying and financing marketplace that sends shoppers, including Walmart program members, to certified dealers on a success fee.

• Digital retailing and payments
• Marketplaces
• +1