Dealer software

Phone-skills scoring and call coaching that grades how staff handle inbound calls.

• Call tracking

Pay-for-performance direct mail and digital campaigns for dealers, with IMS putting its own resources behind each campaign.

• Direct mail
• Digital advertising

Bilingual AI voice agents for dealer service and sales lines that book appointments, catch missed calls and run outbound campaigns.

• Voice, BDC and sales agents
• Service scheduling

Predictive Intelligence Engine dashboard combining dealer sales, service, parts, inventory and financial reporting with VIN-level attribution.

• Attribution and analytics

Dealer performance diagnostics that analyze sales, fixed ops, inventory and marketing data and pair findings with consultant-led improvement plans.

• Attribution and analytics

Managed paid search, display, Google vehicle listing ads and Meta automotive inventory ads for car dealers.

• Digital advertising
• Inventory ads

AI lead response and messaging for dealers, with the Jerry AI employee working sales and service leads across text, webchat and phone.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Vehicle registration-based audience, measurement and CRM data products for automakers, agencies and dealers from Mobility Global.

• Audience data
• CDP and data platforms
• +1

Local streaming TV (CTV/OTT) ad platform selling campaigns to dealers and auto agencies, with Polk audience data and sales matching.

• Media platforms
• Digital advertising
• +1

Labor and parts pricing intelligence for dealer service departments that sets customer-pay rates by demand to lift effective labor rate.

• Parts
• Attribution and analytics

Service and parts exception reporting with advisor and tech performance, open RO tracking, declined services and VIN history.

• Attribution and analytics
• Service communication and MPI
• +1

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Global advertising holding company that owns agencies, Publicis Sapient and Epsilon, serving automakers with media, creative and data services.

• Agency holding companies
• Audience data
• +1

AI call tracking for dealers with real-time call transcription, alerts and automated call scoring, from Volie.

• Call tracking
• Attribution and analytics

Managed omnichannel advertising for dealers across Google, Meta, Amazon and streaming, driven by PureCars customer and market data.

• Digital advertising
• Inventory ads

AI conversation agents for dealers that engage shoppers and customers by text and chat using PureCars customer data.

• Voice, BDC and sales agents
• Chat and messaging

Customer data platform for dealers that unifies DMS, CRM and web data into one profile per customer for targeting.

• CDP and data platforms
• Audience data

Dealer reporting dashboard comparing marketing performance with local market trends, competitor rankings and model demand.

• Attribution and analytics

Full-service lifecycle campaigns for dealers, including triggered email, 1:1 direct mail, video email and custom creative.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Dealer-owned data platform unifying DMS, CRM, F&I, service, inventory and ad data with plain-English AI Q&A.

• CDP and data platforms
• Attribution and analytics

Soft-pull prescreen of dealer customer and prospect lists to find credit-qualified buyers for firm offers and lead generation.

• Lifecycle and equity mining
• Audience data
• +1

Recall outreach, contact center and retention program that brings open-recall owners into dealer service departments.

• Aftersales marketing
• Audience data
• +1

JMG Marketing data-driven direct mail programs: RE:NEW for lease retention and RE:PAIR for service retention and win-back.

• Direct mail
• Lifecycle and equity mining
• +1

Feedback and reputation tool that alerts managers to unhappy customers and drives 5-star reviews for dealers and service businesses.

• Reviews and social