Dealer software

Outsourced sales, service and outbound BDC for dealers, with human agents supported by Sophia AI follow-up and inbound service calls.

• Voice, BDC and sales agents
• Service scheduling

Fast, Google-optimized websites with AI-assisted SEO and Google Business Profile optimization for car, equipment and ag dealers.

• Website platforms
• CRM
• +1

Market intelligence tool that tracks competing dealers' inventory and online presence for SurgeMetrix clients.

• Attribution and analytics
• Inventory management and pricing

AI-assisted omnichannel BDC platform for dealer sales and service calls, leads and campaigns with DMS/CRM integration.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer database cleanup that audits, dedupes and enriches customer and VIN records before campaigns.

• CDP and data platforms
• Audience data

Lead-to-sale attribution for dealers that matches leads to registration data to show where buyers purchased and which vendors convert.

• Attribution and analytics

Household-level vehicle ownership data for dealers that adds missing VINs, owners and drivers from registration records.

• Audience data
• Lifecycle and equity mining

Machine-learning ad platform for dealers covering Google, Microsoft, Meta and Reddit, inventory ads, AI chat and attribution.

• Digital advertising
• Chat and messaging
• +2

Dealer sales and finance platform with lead management, digital retailing, an online credit portal, digital deal jackets and portfolio mining.

• Digital retailing and payments
• CRM
• +4

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Outsourced dealership BDC calling for service marketing and lost-customer recovery, run by Total Customer Connect.

• Voice, BDC and sales agents
• Aftersales marketing

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion reporting and dashboards across dealership departments built on data from its DMS and CRM.

• Attribution and analytics

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Owner communication suite for dealers that mines customer data to trigger service and sales texts, email and mail, with call center support.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI agents for dealers that score leads, suggest next actions, book appointments and message shoppers 24/7

• Voice, BDC and sales agents

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Combines a dealership's CRM data with industry sales and defection data to show where and to whom leads are being lost.

• Attribution and analytics

Automated service lifecycle messaging that times text, email, phone, mail and app messages from customer records.

• Aftersales marketing
• Lifecycle and equity mining

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2