Dealer software

AI-assisted omnichannel BDC platform for dealer sales and service calls, leads and campaigns with DMS/CRM integration.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer database cleanup that audits, dedupes and enriches customer and VIN records before campaigns.

• CDP and data platforms
• Audience data

Household-level vehicle ownership data for dealers that adds missing VINs, owners and drivers from registration records.

• Audience data
• Lifecycle and equity mining

Talent management system for dealerships covering recruiting, predictive candidate assessments, interviews, onboarding and retention.

• Recruiting and HR

Dealer sales and finance platform with lead management, digital retailing, an online credit portal, digital deal jackets and portfolio mining.

• Digital retailing and payments
• CRM
• +4

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Outsourced dealership BDC calling for service marketing and lost-customer recovery, run by Total Customer Connect.

• Voice, BDC and sales agents
• Aftersales marketing

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Tekion payroll for dealerships, tied to its DMS for technician flat-rate and commission pay.

• Recruiting and HR
• Accounting

Tekion spend management for dealerships covering purchasing, invoices and vendor payments.

• Accounting

FordDirect-run online marketplace where Ford and Lincoln dealers browse and buy vetted vendor solutions and tools.

• OEM program administrators

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

Owner communication suite for dealers that mines customer data to trigger service and sales texts, email and mail, with call center support.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI agents for dealers that score leads, suggest next actions, book appointments and message shoppers 24/7

• Voice, BDC and sales agents

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Drive-over tire tread and alignment scanning for dealer service lanes with AI insights, customer sharing and DMS integration.

• Service communication and MPI
• Reconditioning

Used vehicle inspection and condition report standard from ACV that dealers and consignors use to document vehicle condition for buyers.

• Reconditioning
• Auctions

Automated service lifecycle messaging that times text, email, phone, mail and app messages from customer records.

• Aftersales marketing
• Lifecycle and equity mining

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

AI vendor contract and spend management for dealers that digitizes contracts, checks invoices against terms, and routes approvals and payments.

• Accounting