Dealer software

Household-level vehicle ownership data for dealers that adds missing VINs, owners and drivers from registration records.

• Audience data
• Lifecycle and equity mining

Machine-learning ad platform for dealers covering Google, Microsoft, Meta and Reddit, inventory ads, AI chat and attribution.

• Digital advertising
• Chat and messaging
• +2

Dealer sales and finance platform with lead management, digital retailing, an online credit portal, digital deal jackets and portfolio mining.

• Digital retailing and payments
• CRM
• +4

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Outsourced dealership BDC calling for service marketing and lost-customer recovery, run by Total Customer Connect.

• Voice, BDC and sales agents
• Aftersales marketing

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

Owner communication suite for dealers that mines customer data to trigger service and sales texts, email and mail, with call center support.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI agents for dealers that score leads, suggest next actions, book appointments and message shoppers 24/7

• Voice, BDC and sales agents

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Customer experience and reputation alert system for dealers with live exit interviews, automated follow-up and review monitoring.

• Reviews and social
• Chat and messaging

AI-driven digital advertising for Canadian dealers from AutoSync, covering PPC, social, SEO and reputation using TRADER marketplace data.

• Digital advertising
• Reviews and social

Trim-level stock images that dealers use to merchandise new-vehicle inventory before real photos are taken.

• Imagery and video

Patented web tool that matches new-car inventory to existing photo sets so dealers reuse photos and post them automatically.

• Imagery and video

Car-buying marketplace and affinity program network connecting shoppers to TrueCar Certified Dealers for subscription and per-sale fees.

• Marketplaces
• Digital retailing and payments
• +1

Automated service lifecycle messaging that times text, email, phone, mail and app messages from customer records.

• Aftersales marketing
• Lifecycle and equity mining

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Video marketing unit of J.D. Power producing dealer-specific video ads and campaigns for YouTube, social, CTV and programmatic.

• Digital advertising
• Imagery and video
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

AI drive-through vehicle scanning for dealers that flags tire, undercarriage and body issues and creates condition reports and listing images.

• Service communication and MPI
• Imagery and video
• +1