Dealer software

Review generation, listings, messaging, social and surveys for dealerships, triggered from DMS and CRM data.

• Reviews and social
• Chat and messaging

Vehicle valuation data for dealers, lenders and OEMs with wholesale, retail, trade-in and history-adjusted values via desktop tools and APIs.

• Valuation data
• Vehicle acquisition and instant offers

Mobile app for used car buyers with history-adjusted values, local retail market data, VIN scanning and auction run list recommendations.

• Valuation data
• Inventory management and pricing
• +1

Branded AI voice agent that answers dealership service calls, works out what the caller needs and books appointments on the spot.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Autonomous AI agent that texts dealership service customers with personalized offers and books service appointments.

• Voice, BDC and sales agents
• Aftersales marketing

AI service advisor that answers dealership service calls and books appointments directly into Gratis techWALL.

• Voice, BDC and sales agents
• Service scheduling

24/7 AI voice agent for dealer service departments that answers calls and books, reschedules and upsells appointments in the live scheduler.

• Voice, BDC and sales agents
• Service scheduling

Build-and-price configurator for dealer websites that captures custom factory order leads.

• Digital retailing and payments

Reputation management for car dealers that collects and publishes customer reviews and monitors ratings sites.

• Reviews and social

Managed digital marketing for car dealers covering SEO and AI search, paid search and social, video and creative, certified in many OEM ad programs.

• Digital advertising
• AI search visibility

Dealer lead response and follow-up across phone, text and web, using Calldrip speed-to-lead routing and automated outreach.

• Chat and messaging
• Call tracking

Call analytics for dealerships with call tracking, AI conversation intelligence, marketing attribution and real-time call coaching.

• Call tracking
• Chat and messaging
• +1

Outsourced inbound and outbound dealer call handling by the Vicimus BDC team.

• Voice, BDC and sales agents

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Website platform for independent car dealers with mobile-first designs, SEO, inventory management, merchandising and lead conversion tools.

• Website platforms
• Inventory management and pricing

Dealer appraisal and auction app combining book values, market reports, retail comps and auction run lists, from $55 a month.

• Vehicle acquisition and instant offers
• Auctions
• +1

Managed 24/7 live chat for dealers, staffed by human operators across website chat, SMS, Facebook Messenger, Instagram and video chat.

• Chat and messaging

Edmunds messaging platform that gathers dealer website chat, video chat, text and Facebook Messenger leads in one inbox, with optional managed chat.

• Chat and messaging

CARFAX vehicle history report access for dealers, used in used-car appraisal, acquisition and merchandising.

• Valuation data
• Vehicle acquisition and instant offers

Dealer listing subscriptions on the CarGurus car-shopping marketplace, with deal ratings, featured placement and lead delivery.

• Marketplaces
• Digital retailing and payments
• +1

AI phone receptionist for dealerships that answers 24/7, routes calls with warm transfers and books service appointments into the DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Dealer-site digital retailing with payment builder, trade-in, credit app, F&I selection, multi-lender desking and live video.

• Digital retailing and payments
• Desking
• +1

Carketa appraisal tool for independent dealers with VIN scanning, custom criteria and a single Carketa Score per vehicle.

• Vehicle acquisition and instant offers
• Valuation data

Dealer website conversion suite with AI chat, digital retailing and shop-by-payment tools for turning site visitors into deals.

• Digital retailing and payments
• Chat and messaging
• +1