Dealer software

White-label tool for dealers to process VSC and warranty cancellations with e-signatures, disclosures and a save-the-product prompt.

• F&I menu and products
• Regulatory compliance

VIN-specific OEM maintenance menus for dealership service advisors with good-better-best pricing and digital delivery to customers.

• Service communication and MPI

Video suite built into the iTapMenu F&I menu for recording, verifying and presenting F&I sessions.

• F&I menu and products
• Regulatory compliance

Repair order categorization and warranty rate filing for dealers seeking higher warranty labor and parts reimbursement from OEMs.

• Accounting
• Parts

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Managed service-department marketing for dealers with branded educational video plus email, mobile and social outreach, sold in tiers.

• Aftersales marketing
• Digital advertising

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Process engine that attaches a limited warranty to every eligible customer-pay repair order at dealers and service centers.

• Service communication and MPI
• F&I menu and products

Service department analytics and AI for dealers, focused on raising warranty labor and parts reimbursement rates and effective labor rate.

• Attribution and analytics
• Regulatory compliance

Hyperlocal service marketing for dealer fixed operations, targeting service customers near the dealership with data-driven campaigns.

• Aftersales marketing

AI agent that covers missed and after-hours dealership sales calls, responds to internet leads and re-engages dormant leads.

• Voice, BDC and sales agents
• Lifecycle and equity mining

AI agent for dealer service departments that answers calls, books appointments and runs follow-ups, with a built-in service CRM and CSI tracking.

• Voice, BDC and sales agents
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

Done-for-you SEO, local map pack and Google and Facebook paid ads for auto and RV dealers, with ROI reporting; retainers from $6,000 a month.

• Digital advertising
• Website platforms

Managed paid search, paid social, display, retargeting and SEO for franchise dealers and OEM dealer programs.

• Digital advertising
• Audience data
• +1

Ford and Lincoln dealer digital programs covering marketing, CRM data, websites, digital retail, chat, reputation and inventory tools.

• OEM program administrators
• Website platforms
• +1

Library of 25,000+ dealer deal and F&I forms maintained for printing and e-contracting from dealer systems.

• F&I menu and products
• Regulatory compliance

Automotive API platform and app marketplace with 135-plus APIs and 425-plus apps that integrate with dealer systems.

• CDP and data platforms

Automated inventory-driven advertising for dealers across Google, YouTube, Facebook and Microsoft in dealer-owned accounts, with OEM programs.

• Inventory ads
• Digital advertising
• +1

Dealer data platform that unifies customer and inventory data into a dealer-owned record, with lead follow-up, consent tools and dashboards.

• CDP and data platforms
• Attribution and analytics

AI automations for dealer sales teams that log missed calls, forms and chats in the CRM, nudge shoppers on viewed cars and flag return visits.

• CRM
• Lifecycle and equity mining

Identity verification and fraud prevention for dealerships using license scans, selfie matching and one-time passcodes.

• Regulatory compliance
• Credit and lending platforms

Dealer data lake and BI platform with self-service reports and dashboards pulling DMS, CRM and marketing data for US dealers.

• Attribution and analytics
• Aftersales marketing
• +1

Out-of-state deal desk for dealers with instant tax and fee quotes, 50-state title and registration, RON signing and shipping.

• Title and registration
• eContracting
• +1