Dealer software

Always-on service outreach that scans dealer customer and vehicle records for due or overdue service and texts booking links.

• Aftersales marketing
• Chat and messaging

Barcode scanning parts inventory and order management for dealer parts departments, posting scans to the DMS.

• Parts

Managed parts inventory service for dealers that optimizes DMS stocking, pricing and obsolescence, month to month.

• Parts

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Collision parts procurement marketplace where repairers compare supplier quotes and dealer parts departments bid on parts requests.

• Parts
• Collision

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Technician cause-and-correction documentation tool for dealer service departments, aimed at warranty and customer-pay repair orders.

• Service communication and MPI

Pay-for-performance direct mail and digital campaigns for dealers, with IMS putting its own resources behind each campaign.

• Direct mail
• Digital advertising

Bilingual AI voice agents for dealer service and sales lines that book appointments, catch missed calls and run outbound campaigns.

• Voice, BDC and sales agents
• Service scheduling

Guided barcode scanning for dealer parts order picking to speed picks and reduce wrong parts.

• Parts

Cloud dealer management platform from UK-based Pinewood.AI combining sales, service, parts, F&I, accounting and BI in one database.

• DMS
• CRM
• +2

Managed paid search, display, Google vehicle listing ads and Meta automotive inventory ads for car dealers.

• Digital advertising
• Inventory ads

Parts counter point-of-sale checkout tool for dealerships that works with the DMS.

• Parts

Vehicle registration-based audience, measurement and CRM data products for automakers, agencies and dealers from Mobility Global.

• Audience data
• CDP and data platforms
• +1

Local streaming TV (CTV/OTT) ad platform selling campaigns to dealers and auto agencies, with Polk audience data and sales matching.

• Media platforms
• Digital advertising
• +1

Labor and parts pricing intelligence for dealer service departments that sets customer-pay rates by demand to lift effective labor rate.

• Parts
• Attribution and analytics

Service and parts exception reporting with advisor and tech performance, open RO tracking, declined services and VIN history.

• Attribution and analytics
• Service communication and MPI
• +1

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

AI-guided repair order write-ups that produce detailed RO stories for dealer technicians to support warranty approval.

• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Global advertising holding company that owns agencies, Publicis Sapient and Epsilon, serving automakers with media, creative and data services.

• Agency holding companies
• Audience data
• +1

Managed omnichannel advertising for dealers across Google, Meta, Amazon and streaming, driven by PureCars customer and market data.

• Digital advertising
• Inventory ads

Customer data platform for dealers that unifies DMS, CRM and web data into one profile per customer for targeting.

• CDP and data platforms
• Audience data

Full-service lifecycle campaigns for dealers, including triggered email, 1:1 direct mail, video email and custom creative.

• Lifecycle and equity mining
• Aftersales marketing
• +1